Is ServiceNow a good company to work for as a Developer Senior?

Developer Senior professionals working at ServiceNow have rated their employer with 4.1 out of 5 stars in 214 Glassdoor reviews. This is a higher than average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Developer Senior Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Developer Senior interview questions at ServiceNow .

Does ServiceNow pay Developer Senior employees well?

Developer Senior professionals rate their compensation and benefits at ServiceNow with 3.9 out of 5 stars based on 214 anonymously submitted employee reviews. This is 5% worse than the company average rating for salary and benefits. Find out more about Developer Senior salaries at ServiceNow.

How happy are Developer Senior professionals working at ServiceNow?

71% of Developer Senior employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Developer Senior professionals have also rated ServiceNow with a 3.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.1 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (382) , Senior Software Engineer (209) , Staff Software Engineer (116) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (106) , Associate Software Engineer (95) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (80) , Senior Technical Support Engineer (77) , Manager (69) , Senior Manager (66) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 813 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 451 reviews)); "Great people and a lot of learning" ((in 408 reviews)); "Benefits are good and fair" ((in 403 reviews)); "good pay and established brand" ((in 258 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 124 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No training or guidance from management" ((in 30 reviews))

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ServiceNow Developer Senior reviews

4.1

71% would recommend to a friend

(214 total reviews)

Bill McDermott

88% approve of CEO

68% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.9

Work/Life balance

3.9

Compensation and benefits

3.6

Career opportunities

3.4

Senior management

Senior Developer employees have rated ServiceNow with 4.1 out of 5 stars, based on 214 company reviews on Glassdoor. This indicates that most Senior Developer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Senior Developer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

214 reviews

5.0

Oct 16, 2025

Management is open for Iinnovative deas

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Voice out your ideas Flexible work culture Bonus - RSUs

Cons

But recently RSUs are decreasing

4.0

Sep 13, 2025

Great People, Outdated Tech

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

The company is a stable and prominent global player with a highly popular product, which provides a sense of security. There haven't been any layoffs in the engineering organizations for a long time, which is a huge plus. The technical challenges are genuinely interesting, and I've had the opportunity to work on some complex problems. The best part, however, is the people. My coworkers are some of the smartest and most hardworking engineers I've ever collaborated with.

Cons

The tech stack is outdated and heavily proprietary, which means the skills you gain aren't easily transferable to other jobs. The code and architecture are extremely complex and convoluted, making it a painful and slow process to fix bugs and build new features. This leads to a lot of defects and impacts development speed. We operate on a long waterfall release cycle, and the company as a whole lacks agility due to its size. Teams often work in silos. Upward mobility can be a real challenge; it seems to be more about politics and appearances than technical merit.

5.0

Sep 12, 2025

Senior Software Engineer

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

good environment, cloture and people

Cons

Managment change Tech Track by force to Law Code Plateform

Viewing 16 - 18 of 214 Reviews

Jobs at ServiceNow

Software Engineering Manager - Build Agent

Staff Software Engineer

Senior Staff Software Engineer

Senior Staff Software Engineer - Agent Development

Senior Software Engineer - Agent Development

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ServiceNow Developer Senior reviews

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Great People, Outdated Tech

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