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ServiceRocket

Engaged Employer

ServiceRocket Technical Support Engineer reviews

4.4

99% would recommend to a friend

(4 total reviews)
avatar

Rob Castaneda

100% approve of CEO

98% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Career opportunities

3.9

Compensation and benefits

Ratings by demographic groups

Reviews by job title

4 reviews
5.0
Mar 15, 2025

A Great company with a Great envitonment

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

I’ve been here for more than 3 years, working for clients going from Blockchain to Data Analytics. I loved the variety of fields You don’t have bosses, you have leaders. They always are willing to listen to you and to understand what they can improve Work-life balance is one of the best I ever lived

Cons

Honestly, in these 3 years I don't know what could be bad. I saw that ex-co-workers moved to other companies because they looked for more emotions or they were from the consultant area (which is more demanding and different than my job as a technical support engineer)

4.0
Feb 7, 2018

Good company but can be better !

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

Good basic. Amazing culture. Nice colleagues. Great CEO!

Cons

Work can be really stressful. Used to be a fun company. Stagnant benefits. Low overtime and weekend allowance, now with extra work. Very bad career progression. Prefer to hire external engineers with no relevant experience instead of promoting current employees. The office is outdated, boring and scattered in a big office building ( 4 offices ). Nothing interesting compared to other companies with so many great facilities. All it has is a rundown pingpong table.

Viewing 1 - 3 of 4 Reviews
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