Servpro Industries reviews

3.1

40% would recommend to a friend

(1,483 total reviews)
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John Sooker

41% approve of CEO

45% positive business outlook

Servpro Industries has an employee rating of 3.1 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Servpro Industries employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a paycheck when I needed it.

Cons

Where to start, Upper management is horrendous, COO that knows nothing of leadership, No way you go from a grunt scooping up water to a COO in 5 years, especially with no higher learning. Worst managed companies I have ever worked for. Owner is mildly present when they "feel" like coming into the office. There is a clear preference for Mitigation over the Reconstruction side of the business. Restructured our pay half way through my 10 months on the job. from Hourly with unlimited overtime to salary at a lower rate. Servpro as a corporation needs more oversight on their franchise owners, this particular owner is claiming more equipment on hand giving them larger jobs than what they can actually handle which is fraud. Also taking money out of people checks without prior authorization, Just too shady and as I found out more I had to leave a review and the company after only 10 months.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Franchise ownership is good. As long as you have a franchise owner that cares, you feel appreciated.

Cons

The pay is never going to be great. Corporate provides no leadership or assistance despite taking a ton of royalties. It used to be very different before origianal company leadership left.

Viewing 1 - 3 of 1,483 Reviews

Glassdoor has 1,533 Servpro Industries reviews submitted anonymously by Servpro Industries employees. Read employee reviews and ratings on Glassdoor to decide if Servpro Industries is right for you.