Sheetz reviews

3.7

66% would recommend to a friend

(2,811 total reviews)
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Travis Sheetz

77% approve of CEO

62% positive business outlook

Sheetz has an employee rating of 3.7 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheetz employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
May 17, 2017

Salesperson (Former Supervisor)

Recommend
CEO approval
Business Outlook

Pros

Above average pay. Great benefits for full time and some benefits for part time. Qualify for full time benefits with just 30 hours per week. Opportunities for advancement. Quarterly bonuses for all store positions. The owners actually visit the stores and talk to employees.

Cons

Out of touch executives. Must work yourself ragged to meet expectations. Remain open even during snowstorms. (Although if it's a bad one, corporate normally waives everyone's points from calling off during it.) Scheduling & Hours. I have worked for Sheetz for almost 7 years and I can say the worst quality about this company is hands down their scheduling system. If you don't work first shift, be prepared to work yourself to the bone trying to keep up with customer flow and task demands. Every year we get busier and busier and I have yet to see a significant bump to second and third shift hours. I have worked at three separate stores, each for at least a year, and it is the same at all three of them. How is it that at Sheetz, where we sell gas, tobacco, drinks, and copious amounts of made to order food, there are 4 employees (in the whole store) working dinner rush and I go to the Starbucks down the street and they have 7-8 employees working at the same time. Don't even get me started on third shift where you have 2 (3 if you're lucky) employees working the whole night. How can we set first shift up for success if second and third are set up for failure? If you work second or third shift, be prepared for your customers to be upset because there are only two (or one, poor third shift) of you in the kitchen and they have to wait 15-30 minutes for their 2 hotdogs and bag of fries.

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Sheetz Response
9y
Thank you for your feedback. I’m sorry to hear that your experience with Sheetz has not been a good one. We welcome all suggestions and ideas to continually improve every employee experience. We recognize that the nature of our work can be difficult at times but we appreciate everything you do to go above and beyond. Please feel free to contact our corporate office to receive your feedback in more detail and give us a chance to change your perception.
1.0
May 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Only pro you can have here is a good team (mostly), which was the only reason why I stayed for as long as I did (2y)

Cons

This could be the store I was at, poor management leads to a bad job but here a few things about working here from my experience. Flexible hours: I was in College with more than 4 class at a time. I was promised 20 hours max a week and ended up with 25 plus 3/4 weeks of the month a couple weeks later after I was promised that from the 30 hours a week, any shift I did for 7 months to only evenings 3 days a week. What happened after I changed my availability? I work 9 hour shifts 5 days a week and 2 whole days to maintain my 4.00 GPA. If it wasn't for my ambition I would have dropped out of school. Which is one of the most important things to me. Stress-free environment: We had horrible management exception for a few, there were better salespeople then managers. They would force all requirements on one the two salespeople that worked (unless the store manger was working there were only 3 people in the store, one up front, in the back and the lazy shift supervisor) I was in the back making every order, unless I begged for help, I had to get everything clean (Fryer, MTO coolers, tables, dishes, trash, etc), make sure prep sheets (Bread, Pre-portions and backups) were done for the following shift was done because if I didn't I would be screwed the next day when my shift came along, which even with that I still was. Benefits: Unless you average 16 hour a week, you get none. Even with that the health coverage is only eye and dental which coverage for annual so if you have a cavity or need new contacts or glasses good luck paying for it with 9.25 an hour. Not until 12 months after you are hired do you get personal days or vacation days. Tuition reimbursement is a joke, lol. It wouldn't even cover my books and a class. Pay: Lets just say this, I have a job now paying me 13.50 for something thats less mental, physical and emotional work combined than this place. Best part? NO FOOD. No poor management and disrespectful orders thrown in your face to be made alone. You think thats a good pay for that then your meant to be at Sheetz BEST PART: Why I am not here anymore? Actually not because of any of that, surprised? I thought I was working for a great company until I left and realized for myself its a joke. I was terminated while a hospital bed actually. I was sick since last August with a bacterial infection and doctors notes for every call of I had to make, which was a minimum of 8 hours before my shift. They put your life on a point system, at 7 points you are terminated. Well I was in the hospital for 2 weeks that last August which put my at 6 points, even though I had doctors notes. March 10th I went to the ER and was fired the following day. Best thing that ever happened to me. Thank you Sheetz, for doing the only good thing for the past 2 years of being there.

1.0
Apr 3, 2015
Recommend
CEO approval
Business Outlook

Pros

You'll never say "I had a boring day"

Cons

Overwhelmingly busy. Absolutely non stop. You bust your butt your entire shift because you always have call offs and no one ever wants to come in to cover. Then you get yelled at for the things you didn't get done. Customers get mad when they have to wait for their order, doesn't matter that there was 20 people who ordered ahead of them, they give you bad surveys or call corporate and complain. Policies and workload are always changing, for the worse. Adding extra work and not allowing for extra staff. If you've got a thing for pain and suffering, and like to go home crying everyday for $10/hr, this is the place for you!

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Glassdoor has 2,865 Sheetz reviews submitted anonymously by Sheetz employees. Read employee reviews and ratings on Glassdoor to decide if Sheetz is right for you.