Shell reviews

4.0

74% would recommend to a friend

(13,614 total reviews)
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Wael Sawan

63% approve of CEO

62% positive business outlook

Shell has an employee rating of 4.0 out of 5 stars, based on 13,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shell employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

14K reviews
3.0
Aug 20, 2021

Mixed Review - Experience will vary

Recommend
CEO approval
Business Outlook

Pros

Very high pay compared to other engineering jobs. Starting salary was 50% higher out of college than average starting salary for someone with an engineering degree. Bonus is good (when we get one). Great relocation benefits when the company asks you to move. Work-life balance can be good depending on your role.

Cons

Strange company culture. The company expects employees to work for them forever. Company expects 100% loyalty, but doesn't offer it in return. Talking about anything outside the company is taboo, whether it is an idea that originated from outside the company, part-time continuing education at a university, or future career plans. Company offers tuition reimbursement as a benefit, but there never seems to be budget for it and you're always told it won't help your career and there are plenty of internal trainings to take. Company moved IT and HR to an offshore call center. Anytime you need to talk to someone from HR or IT you need to call a 1800 number and get put on hold for hours and then receive poor customer service. The company's back office financial department is a mess. Nobody knows how to get invoices paid on time or bill from one department to another. Promotions are based on years with the company (they don't really care if you had 10 year of experience at another company before joining the company), internal certifications that mean nothing outside of the company, and who you know. Company expects you to relocate with your family every few years. I've seen this destroy families. Very burocratic company, everything is driven by process, but it seems like nobody knows the process, and it seems like there are multiple processes for the same thing.

2.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Worked at Shell in Woodcreek in Houston, TX. The only thing that was worth about working for Shell oil sector was the pay. Eventhough I never received a bonus.

Cons

No bonus because they are subjective based on how the company performs. The worst work/life balance I had ever experience. They "give" you every other Friday off, however, you better be online working or else you will fall behind. I would find myself working sometimes until midnight during the week to keep up with work. At times, I would work on the weekends to stay up to date and would notice my coworkers and cross-functional teams would be doing the same as they would be "online" via skype. Shell used skype (like many use Zoom) for you to show your online status (offline, away, in a meeting, etc.). Managers would use your online status to gauge how "good" of an employee you were. I was warned/counseled by my upper management because they noticed my online status had been "away" 3 times in a day for 20 mins each time and to them that was unacceptable. Diversity and Inclusion is not a top priority. If your last name did not start with "Van something" or you are not Dutch, forget about climbing the corporate ladder there. Dealt with 5 reorganizations in two years, which means it is very unstable and many people kept getting laid off.

1.0
Jul 31, 2021

This place is toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you manage to gut out 30 years…the benefit are fantastic. They do allow you to do many different things over your career.

Cons

Downstream is worse than upstream. These comments are related to downstream at Shell. Sr leaders do no stay in their roles long enough. Result….they don’t know what they are doing. They only manage for the qtr, week, day…not for long term profitability or viability. Everyone there is just looking to keep their head down so they don’t fired. They say you are free to speak your mind….you are not. You can say only what they want to hear…but really challenge and you will be gone at the next re-0rg. They Re-org about every 2-3 years. Not a great place to work.

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