Shell Customer Service (CSR) reviews

Users say... "Good work life balance and effective WoW" "very ethic and good benefits" "Good pay and beneifts and I would have stayed longer if they were not moving the positions to India." "The culture is great and supportive yet challenges you to continuously expand your professional skills." "great people and multicultural (though the latter is changing through centralisation and offshoring)." 

Users say... "Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." "bad managers and cumbersome working with HR employees to get forms." "Career Progression is slow and may lag behind peers in the industry" "Long hours and lots of things going on at once" "poor leadership and direction"