Shelter Insurance reviews

4.0

73% would recommend to a friend

(463 total reviews)
avatar

Rockne Corbin

70% approve of CEO

73% positive business outlook

Shelter Insurance has an employee rating of 4.0 out of 5 stars, based on 463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shelter Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

463 reviews
2.0
Sep 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Pros - not many - --The position I was in was a work from home position - not everyone is cut out for this type of work environment, however I grew to love it. But in the cons below you'll see why this was a catch 22. --Retirement benefits - great - they are likely leading the pack here, however Shelter uses this as an excuse to pay below market rates for wages. -- Was family friendly - still kind of is, however the claims environment here stinks

Cons

-- NO ROOM for career advancement, I'd still be with the company if those at the Home office and open recquisitions did not thumb their nose at a resident employee, I and I'm sure others had the opinion that anyone at the corporate or branch offices felt resident workers sat around doing nothing all day. Farthest from the truth - Most of the home office functions can be done remotely from anywhere in the US much less the world - so why not open your minds to the fact Columbia MO is not the center of the universe - Wichita, KC, Las Vegas, Reno, Denver, OKC are all much larger cities and many have employees that have been with you for a while - you can do an accounting or analyst job remotely from these places - I just could never wrap my mind around the fact a chunk of the workforce is remote however there was still this old school mindset that you had to be in the office to accomplish the back office functions. -- Raises -non existent - doesnt matter how much you bust your butt throughout the year - the last few years there was no point in trying to hit your goals - it didnt matter -- Residents - as great as being a resident was - you are looked down upon by corporate and I always felt there were negative feelings in the C suite towards this type of position. -- Lack of caring by upper management - never how you doing, we appreciate your work etc - As corny as this sounds all upper level management should be required to watch all or most episodes of Undercover Boss - most folks have a netflix subscription - watch it - you'll learn how to appreciate your employees rather than a blanket email -- Too many layers of management - there needs to be a thinning of the herd - it's no wonder nothing ever gets accomplished, technology upgrades take decades and years to implement etc. Workday was an enlightening tool - when you review the org chart and see there is layer upon layer of management managing 5 employees it's no wonder nothing ever gets accomplished and any suggestion falls on deaf ears -- I could go on - but this was somewhat cathartic to get out. I think deep down there is a good company here and it has vastly changed like most things do since I started my employment, however a lot of the changes were for the worse - you cant pay people very little and continuosly pile more work and stress on them with no opportunity for advancement and expect to have the same morale and great attitudes. There is a serious disconnect at this company in the upper management and what actually goes on at the front lines. Most folks are afraid to tell the truth as this company is a good ole boy network that will find a way to punish someone that speaks up about something or has a different idea - I watched it kill many a good mind and it completely shuts down the flow of thought.

1.0
Sep 7, 2017
Recommend
CEO approval
Business Outlook

Pros

I seriously cannot think of one. That Bad... I have been in the industry most of my professional life and this was by far the WORST experience since working at Taco Bell when I was in High School.

Cons

If you are taking over an existing book of business and never met the prior agent, you can bet that two things have happened one is that the vacancy period and the size of the book and it's renewal commissions are NOWHERE NEAR what they have told you. They have been answering the phone for at least a few weeks and have figured out which households are going to become house accounts and serviced by home office in Columbia. The office I got suckered into had been vacant for 8 months and the renewal statements showed the book on the low should have been making around $70k but it wasnt... it would have been lucky to see $25k because after they cherry picked the book, the rest of the book is considered bad business for many reasons..these guys and all insurance companies know that it will take at least 3 years for any customer to even be slightly profitable. Most people will have a claim maybe a few in those first few years. this is because Insurance co's are the only ones legally bound to pay money. the customer can quit and go find new insurance after they have a claim and shelter took a loss on you and that is why they and all other insurance Co's only want your Married, college educated homeowners with good credit and no claims history. (if you are studying for your state test, this is the Unilateral Contract ) the best question you can ask THEM is about Agent turnover and make you sure you go out in the field and ask the Agents how much of that profitability bonus they have been seeing. let's say this: If Shelter ran Las Vegas, NOBODY WOULD EVER LEAVE WITH ANY CASH. it didnt take me long to see through the .... company. with so many other companies that are willing to subsidize your initital growth period COMPLETELY, I advise that you think REAL HARD before accepting an offer.

3.0
Sep 2, 2017

Agent

Recommend
CEO approval
Business Outlook

Pros

Family oriented, extensive training, good leadership, great benefits

Cons

High-pressure, unrealistic goals, insurance is not competitively priced, home office has issues handling paperwork, conservative political environment

Viewing 376 - 378 of 463 Reviews

Glassdoor has 522 Shelter Insurance reviews submitted anonymously by Shelter Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Shelter Insurance is right for you.