Shelter Insurance reviews

4.0

73% would recommend to a friend

(464 total reviews)
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Rockne Corbin

70% approve of CEO

73% positive business outlook

Shelter Insurance has an employee rating of 4.0 out of 5 stars, based on 464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shelter Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

464 reviews
5.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is not as great as it could be

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Shelter Insurance Response
2y
Thank you for your review. We take pride in our work/life balance and appreciate all that our employees do on a daily basis. Thank you for your service time!
5.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Great experience for growth within company

Cons

Difficult with irregular pay each month depending on how many policies

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Shelter Insurance Response
2y
Thank you for your positive review!! We have high expectations for our agents so they can deliver outstanding service to our customers and it sounds like you are doing just that. Thank you!
3.0
Aug 5, 2023

Average should not be the bar

Recommend
CEO approval
Business Outlook

Pros

The leadership in the districts and regions seem to be very helpful. They do their best for you to succeed as an agent. The CEO has made many improvements to modernize systems. It appears that she is working hard to fix many neglected areas by one or two of the prior CEOs.

Cons

Zero accountability of mistakes made by the personnel at the home office. Agents are constantly having to do the heavy lifting of home office or systematic errors in billing, underwriting, and poor customer experiences relating to claims or roadside assistance. The Claims Department (outside of the Central Region) is either very understaffed or have some poorly motivated adjusters.

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Shelter Insurance Response
2y
We read all of our reviews and take the comments seriously. We place a great deal of responsibility on our adjusters and agents and sincerely appreciate all that they do to serve our insureds. Thank you for your feedback and service time with us.
Viewing 256 - 258 of 464 Reviews

Glassdoor has 523 Shelter Insurance reviews submitted anonymously by Shelter Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Shelter Insurance is right for you.