Shentel reviews

3.2

54% would recommend to a friend

(186 total reviews)

Edward H. McKay

Not enough data to show CEO approval

62% positive business outlook

Shentel has an employee rating of 3.2 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shentel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

186 reviews
1.0
Sep 11, 2019

Sales Rep

Recommend
CEO approval
Business Outlook

Pros

Nice 401k with a decent match

Cons

The company operates 60 stores plus its dealer locations. However they run the stores like a good old boys club. Managers will only look out for each other and will only promote employees based on friendship. They do this to hide most of their shady activities. They have a weird managment system where they will have 3 manager managing 6 reps. Besides they weren't building new stores when I was there they were selling them off to dealers. So goodluck.

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Shentel Response
6y
Thank you for taking the time to share your feedback with us. We strive to offer a robust and competitive benefits package and are glad that you agree our 401(k) is a positive differentiator for Shentel. We are very sorry to hear about your experience at Shentel. As part of the Shentel Way, we work hard to Lead The Way in the employee experience. The feedback you offered is not in alignment with our expectations. We do not tolerate favoritism or any type of activity not aligned with our core values and policies. We invite you to reach out to our Human Resources team to confidentially discuss any concerns you have so that we may further look into and address those concerns for the betterment of our employees and the company. Thank you for your time and candor.
1.0
Jul 31, 2019

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay/Benefits but not worth the abusive work environment

Cons

Poor management. Borderline harassment by upper management and zero direction. Your objectives change day to day. It’s like management just kicks a can down the road or throws processes on the wall and hopes for one to stick. You are lied to and upper management will stab you in the back to climb the corporate ladder or even to make them look good over trying to develop their direct reports.

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Shentel Response
6y
Thank you for your candor and feedback. The information you have provided is concerning and we want to work with you directly to help address the issues you have raised. As part of the Shentel Way, we strive to always be improving, and recognize that we have to communicate effectively with each other in order to win together. What you have outlined is not in alignment with those expectations we hold true as part of the Shentel Way, and we will not tolerate harassment of any kind in our organization. In the spirit of us moving forward as one Shentel team, we want to ask that you please confidentially reach out to a member of Senior Management or our Human Resources team. You have our commitment that we will work with you to address your concerns. Again, thank you for your message.
5.0
Mar 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits Hours Competitive Pay Great Teamwork Feels like upper management cares about employees.

Cons

PTO rolls over as "sick time" which seems pretty impossible to actually use.

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Shentel Response
7y
Thank you so much for your review and feedback! We have reviewed your suggestions and have passed along to the team! We hope to continuously improve our robust benefit package to meet the needs of our ever growing workforce. Thanks Again!
Viewing 37 - 39 of 186 Reviews

Glassdoor has 191 Shentel reviews submitted anonymously by Shentel employees. Read employee reviews and ratings on Glassdoor to decide if Shentel is right for you.