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Shentel

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Shentel reviews

3.3

59% would recommend to a friend

(186 total reviews)

Edward H. McKay

49% approve of CEO

67% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

3.0

Senior management

2.9

Career opportunities

Shentel has an employee rating of 3.3 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shentel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

186 reviews
1.0
Aug 7, 2019

Shentel is out for themselves only

Manager
Recommend
CEO approval
Business Outlook

Pros

They pay on time, this I'd all I could think of.

Cons

Everything and I do mean everything

avatar
Shentel Response
6y
Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience at Shentel. As part of the Shentel Way, we constantly strive to Lead The Way in the employee experience and based on your comments, we have an opportunity to improve in this area. We also believe that the shortest distance between a problem and a solution is communication, and we invite you to reach out to our Human Resources team to confidentially discuss any concerns you have so we can address your concerns for the betterment of the team and the company. Thank you for your candor.
1.0
Jul 31, 2019

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay/Benefits but not worth the abusive work environment

Cons

Poor management. Borderline harassment by upper management and zero direction. Your objectives change day to day. It’s like management just kicks a can down the road or throws processes on the wall and hopes for one to stick. You are lied to and upper management will stab you in the back to climb the corporate ladder or even to make them look good over trying to develop their direct reports.

avatar
Shentel Response
6y
Thank you for your candor and feedback. The information you have provided is concerning and we want to work with you directly to help address the issues you have raised. As part of the Shentel Way, we strive to always be improving, and recognize that we have to communicate effectively with each other in order to win together. What you have outlined is not in alignment with those expectations we hold true as part of the Shentel Way, and we will not tolerate harassment of any kind in our organization. In the spirit of us moving forward as one Shentel team, we want to ask that you please confidentially reach out to a member of Senior Management or our Human Resources team. You have our commitment that we will work with you to address your concerns. Again, thank you for your message.
4.0
Jun 7, 2019

Great company, though upward mobility is tricky.

Assistant store manager
Recommend
CEO approval
Business Outlook

Pros

Decent compensation Commission structure is well done "Family" atmosphere Periodic skip level communication

Cons

Interdepartmental communication is sometimes lacking Advancement opportunities can be somewhat sparse

Viewing 112 - 114 of 186 Reviews
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ReviewsShentel reviews

Glassdoor has 191 Shentel reviews submitted anonymously by Shentel employees. Read employee reviews and ratings on Glassdoor to decide if Shentel is right for you.