Shentel reviews

3.3

59% would recommend to a friend

(186 total reviews)

Edward H. McKay

49% approve of CEO

67% positive business outlook

Shentel has an employee rating of 3.3 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shentel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

186 reviews
5.0
Sep 2, 2019
Recommend
CEO approval
Business Outlook

Pros

They truly care for their employees and stand by them. They provide an awesome 401 k plan as well as unheard of life insurance plan...They provide service for your mobile phone...They offer an awesome starting pay also! They truly care for their customers...they go the extra mile with us to ensure the customers are in great hands when they call!! Everyone is friendly and helpful!

Cons

Lots of sitting is all I can think of...

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Shentel Response
6y
Thank you for your feedback and positive assessment of Shentel and its culture. We are glad that you appreciate what we feel is a best in class 401(k) retirement package. This as well as many other excellent benefits enhance our overall total rewards package. In our efforts to Lead the Way as part of the Shentel Vision, we take great pride in not only providing an outstanding benefit package for our employees but also providing the tools needed for our team to deliver first rate customer service to our clients. It is because of hardworking and dedicated employees, such as yourself, that so many of our employees consider Shentel family. We truly appreciate you taking your valuable time to share your thoughts with us.
3.0
Aug 13, 2019

Indirect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and quality 401k

Cons

Little chance for advancement

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Shentel Response
6y
Thank you for taking the time to share your feedback with us. We are constantly striving to offer a robust and competitive benefit package and are glad that you agree with us that this is a positive differentiator for Shentel. In our efforts to be Always Improving as part of the Shentel Way, we take great pride in supporting the growth of our employees through extensive training curricula at multiple levels within the organization, as well as a tuition reimbursement program to further educational goals via institutions of higher learning nationwide. We believe providing these programs helps us develop our employees, allowing those who want to take on greater accountabilities to be ready to do so when opportunities become available. In the spirit of Communicating to Win, we invite you to reach out to a member of our Human Resources team to confidentially discuss any concerns you have on how we can improve in the areas you identified for us to consider. Thank you again for your feedback and candor.
1.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

They pay on time, this I'd all I could think of.

Cons

Everything and I do mean everything

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Shentel Response
6y
Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience at Shentel. As part of the Shentel Way, we constantly strive to Lead The Way in the employee experience and based on your comments, we have an opportunity to improve in this area. We also believe that the shortest distance between a problem and a solution is communication, and we invite you to reach out to our Human Resources team to confidentially discuss any concerns you have so we can address your concerns for the betterment of the team and the company. Thank you for your candor.
Viewing 136 - 138 of 186 Reviews

Glassdoor has 191 Shentel reviews submitted anonymously by Shentel employees. Read employee reviews and ratings on Glassdoor to decide if Shentel is right for you.