Sheraton reviews

3.6

57% would recommend to a friend

(1,965 total reviews)
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Frits van Paasschen

63% approve of CEO

46% positive business outlook

Sheraton has an employee rating of 3.6 out of 5 stars, based on 1,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheraton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 4, 2024
Recommend
CEO approval
Business Outlook

Pros

the HOTEL STAND ALONES OR EXTENDED STAYS are normal to work at guest tip most customer facing positions

Cons

they regularly wont give you access to your employee discounts, scheduling is next to impossible without favor from the correct leadership, work is not evenly distributed amongst employees by no means..

1.0
Apr 7, 2024

Do not work here

Recommend
CEO approval
Business Outlook

Pros

My co-workers are the only reason this job is bearable, and all of the good ones will be leaving soon.

Cons

Several of my co-workers do not have any idea what they are doing, including some supervisors. The management is absolutely horrid and do not respect or appreciate their employees. All management is concerned with is profit and image, even more than the safety of the staff. When there was a domestic violence situation on the 3rd floor of the hotel, management had a 19 year old female front desk agent and two staff who were barely trained in security handle the situation. Management decided not to call the police or an ambulance and continued to mingle at a large event that was in the ballrooms. Management also does not understand labor law as they do not allow the front desk agents to sit before a certain time at night. If you know what the Peter Principle is, it fully applies here as the management is straight up incompetent. There is also little to no room for advancement unless you are good friends with the managers. The only good managers are a couple from the attached restaurant, Mosaic. They also like to waste money on events such as Glowing Wild, the budget for March was blown through by the first week and the Mosaic is in a lot of debt as well.

1.0
Dec 18, 2023

Unprofessional

Recommend
CEO approval
Business Outlook

Pros

Nothing at all the worst job ever

Cons

Housekeepers are not trained at all I would not recommend no one to go there

Viewing 16 - 18 of 1,965 Reviews

Glassdoor has 2,593 Sheraton reviews submitted anonymously by Sheraton employees. Read employee reviews and ratings on Glassdoor to decide if Sheraton is right for you.