Is Sheraton a good company to work for?

Sheraton has an overall rating of 3.6 out of 5, based on over 2,593 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 57% of employees would recommend working at Sheraton to a friend and 46% have a positive outlook for the business. The best reviews about Sheraton have been left by employees working as Server , Guest Service Agent and Banquet Server .

Does Sheraton pay their employees well?

According to anonymously submitted Glassdoor reviews, Sheraton employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sheraton. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sheraton?

57% of Sheraton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sheraton 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sheraton?

Front Desk Agent (138) , Front Desk Receptionist (52) , Guest Service Agent (51) , Server (38) , Housekeeper (35) , Banquet Server (31) , Bartender (30) , Server/Waiter (24) , Sales Manager (21) , Front Office Supervisor (17) , Waitress (17) , Housekeeping Supervisor (16) , Intern (16) , Manager (14) , Recepcionista (14)

What are the pros of working at Sheraton according to real employee reviews?

"Benefits are good and useful" ((in 104 reviews)); "The people were great and friendly" ((in 102 reviews)); "Helpful and friendly staff." ((in 67 reviews)); "Coworkers were great.. very caring ppl who made me laugh through the stressful days/nights." ((in 53 reviews)); "Good Work Environment at the Property" ((in 28 reviews))

What are the cons of working at Sheraton according to real employee reviews?

"Poor management unlike most other places" ((in 146 reviews)); "Low pay and still can't get paid and it's been a month" ((in 95 reviews)); "Long hours and hard to change shifts." ((in 74 reviews)); "Salary is low and obligation to come 15 min earlier to shift for handover but not getting paid for it" ((in 54 reviews)); "Only managers were compensated and opened up to foolishness" ((in 32 reviews))

What are employees saying about Sheraton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sheraton layoffs and their outlook for job security at Sheraton in 2026.

What are the top reviewed Sheraton locations?

Dallas , San Diego , Orlando , Chicago , Phoenix , New York , Charlotte , Denver , Atlanta , New Orleans , Boston , Nashville , Indianapolis , Seattle , Honolulu , Los Angeles , Philadelphia , Redding , Carlsbad , Pittsburgh , Jacksonville , Brooklyn , Houston , Pomona , Overland Park , Myrtle Beach , Greensboro , Raleigh , Austin , Fort Worth

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Sheraton

Part of Marriott International

Sheraton reviews

3.6

57% would recommend to a friend

(1,965 total reviews)

Frits van Paasschen

63% approve of CEO

46% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Work/Life balance

3.0

Senior management

Sheraton has an employee rating of 3.6 out of 5 stars, based on 1,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheraton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 25, 2015

biggest hospitality to develop career .

Chef de cuisine

Recommend

CEO approval

Business Outlook

Pros

Global chain hotel and biggest management so can move up the career and get educational courses.

Cons

have to creative and encourage to develop and grow up career from the beginning.

3.0

Jan 12, 2015

Low Pay and Little Advancement

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The hotel industry is an enjoyable are to work if you are ok with the hours.

Cons

Little support from poorly trained management. Replace former managers with unskilled long term employees.

3.0

Dec 30, 2014

Good job to get an understanding of the hospitality industry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dealing with many different types of clientele Gaining a grasp for the hectic, customer service based, hospitality industry Ability to make friends, though the turnover is extremely high

Cons

Low pay for the industry High turnover (on both entry-level & managerial level Outdated work practices and equipment

Viewing 1945 - 1947 of 1,965 Reviews

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Jobs at Sheraton

Bistro Host - Part Time

Housekeeping Room Attendant

Guest Services Associate