Sherwin-Williams In-Store Customer Service Representative reviews

3.0

35% would recommend to a friend

(915 total reviews)
avatar

Heidi Petz

17% approve of CEO

30% positive business outlook

In Store Customer Service Representative employees have rated Sherwin-Williams with 3.0 out of 5 stars, based on 915 company reviews on Glassdoor. This indicates that most In Store Customer Service Representative professionals have an average working experience there. Sherwin-Williams is rated in line with the average (within 1 standard deviation) by In Store Customer Service Representative professionals compared to other employers within the Manufacturing industry (3.5 stars).

Reviews by job title

915 reviews
4.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

They only promote within the company for the most part

Cons

Most of the work load is on you as manager. You have to be your own everything

5.0
Dec 14, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Awesome with room for growth

Cons

Long work hours and weekends

2.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, great customers, potential to create a team of great employees

Cons

District management didn't help or care. Store managers are expected to work at least 48 hours per week. They are the only employees allowed to work more than 40 hours. The company prides themselves on staffing the stores short handed and don't pay the other store positions enough to mak it worth the BS.

Viewing 16 - 18 of 915 Reviews

Glassdoor has 10,945 Sherwin-Williams reviews submitted anonymously by Sherwin-Williams employees. Read employee reviews and ratings on Glassdoor to decide if Sherwin-Williams is right for you.