Where to begin.
-Discord between upper management and stores-Your goals are unrealistic. Your methods may have worked in stores 15 years ago but now they are obsolete. You see the reports, emails, programs we have to do. You either turn a blind eye on us or don't care. Take your pick.
-Work/life balance. Probably one of the worst I've seen. Don't have a 3rd key? Good luck. Be ready to work 55-60hrs a week to make it work. There are no lunch breaks here.
-Understaffing- trying to do more with less. This is impossible. The company does a bad job forecasting the upcoming year as we ride the ups and downs of the market. We are reactive rather than proactive. I feel sorry for stores that are mid level with a diverse customer base. You will continue to get hammered all day, everyday trying to juggle customers, phone calls, mistint logs, customer complaints, Ready Everyday programs, price negotiations, Lead Generation, face to face sales calls, Seal Island.
Budgets-Everything is based on unrealistic numbers. Don't hit them. Negative review. Transferring of large commercial jobs to the commercial stores-great but budget other stores for their potential loss of business.
Lead Generation-Good program, unrealistic goals. How many calls do you think are falsified? 50 calls a week on a short staff?
All the things you have read about gender, race, and advancement in other reviews. THEY ARE ALL TRUE.
A lot of the positive reviews you've seen here. That's the HR department trying to boost a score on GlassDoor.com
I didn't mind drinking the Kool-Aid, I just wasn't willing to drown myself.