Sherwin-Williams reviews

3.6

61% would recommend to a friend

(9,481 total reviews)
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Heidi Petz

37% approve of CEO

53% positive business outlook

Sherwin-Williams has an employee rating of 3.6 out of 5 stars, based on 9,481 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sherwin-Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Oct 17, 2014

Work, Work, Work, Understaffed, Work

Recommend
CEO approval
Business Outlook

Pros

-Definitely the benefits - Very generous -Quarterly Bonuses -Different experiences daily -New Challenges make the day interesting -Matching 401k plan at 6%

Cons

-Manager and Assistant - many times that's it...no other help in store -Long hours...12+ hour days happen too frequently due to having few unreliable part time help that is underpaid and could care less. -Manager position is more of a worker who has management responsibilities than a manager of a store -Work/Life - Expect to miss kids soccer games or events, no flexibility for life, mostly due to not having enough help to cover hours. -Retail customers can be difficult to deal with. Same with commercial but less frequently.

2.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

High barrier of entry cost into the industry, and most competition died during the great recession. Many Sherwin-Williams stores have almost no competition. The company also offers benefits and bonuses if you are in management. Some benefits for full time employees, but they are doing away with that position for the most part.

Cons

During the great recession staff was cut down to the minimum. I distinctly remember going to meeting about this issue. The idea was to cut as much as possible while still remaining efficient. We were told that when the recession was over we would come out of it smelling like a rose, owning half our competition while the other half died off. Then we would staff the stores again. Half of this was true. The stores where never staffed again. Upper management must have thought we did such a good job being understaffed there was little reason to bring on more men. Now many employees are beginning to leave and the ones still around are worn out bad. The company also use to employ from within. They valued experience over everything else. Now they almost only hire people right out of college. These college kids do not know anything for the first year. This angers the old time employees looked over. They are told they do not get the promotion, but then asked to train their new boss. The college kids only end up angering customers who see the injustice. Then after a year or two, with a college degree and some work experience they leave the company. I was originally an employee for a company that Sherwin-Williams acquired. I watched over 7 years as they cut full time employees, looked over loyal employees, and mocked good men who worked for other companies. Upper management has a real pride issue they need to deal with. They feel they are invincible and no one can take them out. They treat employees like office supplies, to be used and then replaced. I remember working for the small paint company before the buyout. I guess I stuck around so long because I couldn’t make myself believe it was gone.

1.0
Mar 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Co workers are good people. Most of them hard workers. SOME customers are nice and easy to get along with. Relatively good pay compared to other part time jobs of similar requirements.

Cons

Gosh where do I begin. First of all, stores are ridiculously understaffed. For the size of this company and how profitable we are, why in the world do we only have 5 or less employees in a retail store? Stores that are open 12 hours a day Monday thru Friday and 8-10 hours on the weekends? They don't care if you go 8 hours without a break or going to the bathroom or eating. Also not a company you'll want to work for if you're a woman, especially if you have any semblance of self respect. God forbid you don't like being objectified by contractors/painters, if you say something they go crying to the store manager. And even though I've been working for the company twice as long as some of the men I work with no one thinks I have any product knowledge. If you ask for days off months in advance you most likely won't get it. (They'll tell you sure but then when the time comes they'll schedule anyways and you HAVE to be there.) Overall, horribly gender biased company, you'll work insane hours with no help and customers complaining about how you're "inefficient" when you're really just overwhelmed by working 12 hour days basically by yourself. Your reviews are dependent heavily on snobby rich homeowners who will whine about anything to get what they want. And because the managers are in charge if scheduling, they usually leave around 2 or 3 every day and take credit for the stores success even though they rarely leave the office. Oh, and if I get asked to clean the mens bathroom one more time I might snap. All the grunt work the manager and assistant manager don't want to do, they'll pile on you. (Like big orders, over 80 gallons, which no one should have to do by themselves.) Moral of the story, just save yourself the frustration of working here because you'll never do anything right in their eyes anyways.

Viewing 31 - 33 of 9,481 Reviews

Glassdoor has 10,902 Sherwin-Williams reviews submitted anonymously by Sherwin-Williams employees. Read employee reviews and ratings on Glassdoor to decide if Sherwin-Williams is right for you.