Sherwin-Williams reviews

3.6

61% would recommend to a friend

(9,481 total reviews)
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Heidi Petz

37% approve of CEO

52% positive business outlook

Sherwin-Williams has an employee rating of 3.6 out of 5 stars, based on 9,481 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sherwin-Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Jun 19, 2017

Heed this warning... TURN BACK!

Recommend
CEO approval
Business Outlook

Pros

Job security, Consistent growth based on regional economic growth, stock price has increased consistently above market average, lots of advancement opportunities although most of these are within the Stores Group (think retail positions)

Cons

The more I write, the more I remember... let this be a seasoned warning to anyone considering working for S-W. There are FAR better companies to work for in the paint/coatings industry (Behr, Benjamin Moore, PPG, and regional competitors). Retail, poor compensation (especially when compared to expectations on managers weekly hours), no work-life balance, inability to consider how larger picture/upper management decisions impact local financial performance, stores are understaffed to a point of imminent critical failure at all times, ever expanding service hours, no backup for standing up to invalid complaints based on misguided customer expectations, Want to take a vacation? It better not be during management visits, holidays, biweekly sales, Mondays, Fridays, or random "busy seasons" (i.e. always). This is a good place to learn an industry with a very shallow talent pool before jumping to a competitor with a much greater work-life balance. You'll likely come up with a lot of creative ideas to improve the business on a day-to-day basis, but make sure not to share these with anyone above you as Sherwin "knows what it's doing after 150 years of business." Oh, and beware of Sherwin's internal PR and incredibly shady P&L Practices like "Pot of Gold." The company has done an amazing job of conditioning employees to celebrate bonuses based on profit and loss statements drafted on incomplete metrics resulting in under-reported earnings on a local level. Only at S-W do employees celebrate getting 50% of their Gross Margins added back to the P&L instead of screaming at a corporate culture that removes and hides the initial 100% in order to minimize employee performance payouts. Meanwhile, middle management is going to make your life extremely taxing (cutting/blocking critical staffing, denying critical resource requests, etc.) in order to maximize their own financial performance and bonuses. Most store management resorts to having repeat customers call and complain to leadership in order to get needed hiring to proceed. Think long and hard before accepting a job with S-W. As one of the few S-W employees with experience outside the company and industry, I can tell you there are so many better options. If you're a new college grad and S-W your first "real job" you're thinking of falling into, flap your arms rapidly and try to land somewhere else.

1.0
Apr 21, 2017
Recommend
CEO approval
Business Outlook

Pros

The coworkers are exceptional. Everything else that I'm writing into this section is merely to fit the minimum word count.

Cons

Upper level management, such as district/area managers, hamstring the stores to a point where there's no way to be successful in their eyes. They refuse to allow stores to adequately staff themselves to deal with the increase in how busy the stores get. Working in one of the fastest growing towns in the country, this lack of basic understanding of store needs has pushed their employees to a breaking point. Almost none of the daily managerial tasks are able to be performed because of customers needing to be attended to by all workers in the store. It's as if the company, at a corporate level, is wanting everyone to neglect their own personal lives and commit everything to the company. Having worked at Sherwin-Williams for almost 8 years, it's sad to see the decline of this company. Seeing how they clearly have no appreciation for their employees or their well-being. "Do more with less" is now the official mantra for this company, and anyone with any logical reasoning can understand that that isn't a sustainable model. To put it plainly, Sherwin-Williams is miserable to work for. You're only a number to them, and that's all they care about.

2.0
Apr 10, 2017

Management Training Program

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will definitely get your hours.

Cons

Be prepared to work nights and weekends. You will not get any say in your hours. Know that the people and contractors you will help are totally unreasonable and quick to send in complaints about you for very bizarre things. The people you work with really make the difference if you will enjoy the job or hate the job. After you complete the MTP training you may float around to different stores who need help before you get placed as an assistant manager. Some stores have people that are complete nightmares of human beings and will absolutely give you every weekend and for sure you'll open and or close every single day you go in. Also, be very aware that when it comes to the contractors and customers "DIY"ers, are very difficult customers and rarely reasonable. The software system is all sorts of crazy and pricing is always a hassle. Everyone gets different prices and people will call and ask how much something is... sounds like an easy question, right? No, be prepared to cypher through a crazy software system and log into 2 different programs, just to get someone a price, it's ridiculous. Plus, homeowners get told that any SW store can look up what color formula is their house color, which is always incredibly awful to find out. You'll call other stores, log into 2-3 programs, cycle through endless dot cards that will be listed for the lot the house is on and not always house numbers, the customer will for sure not know what lot they are, because honestly would? I'm telling you, what you think is a simple task is incredibly painstakingly difficult with this company. With that said, if you do get a store that has normal level headed rationale people, the job isn't that bad. But you will absolutely be miserable as all hell if you don't. Also, you will be required to make "sales"calls, which on the surface doesn't sound awful. However, a hefty portion of your dignity goes right out the window- for a large portion of your new job has now become telemarketing. You will have to make X amount of calls a week and upper management will tell you till they're blue in the face this isn't telemarketing. But, what do you call making unsolicited sales calls to people you deem are potential customers? Oh, telemarketing. After a few weeks you'll end up having to call the same people you called the previous week or so. Also, don't plan on sitting. You'll stand all day and get a 30 minute lunch. I quit after about 4 months.

Viewing 82 - 84 of 9,481 Reviews

Glassdoor has 10,902 Sherwin-Williams reviews submitted anonymously by Sherwin-Williams employees. Read employee reviews and ratings on Glassdoor to decide if Sherwin-Williams is right for you.