Sherwin-Williams reviews

3.6

61% would recommend to a friend

(9,481 total reviews)
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Heidi Petz

37% approve of CEO

53% positive business outlook

Sherwin-Williams has an employee rating of 3.6 out of 5 stars, based on 9,481 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sherwin-Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Apr 6, 2013

Terrible company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and the benefits are not bad.

Cons

Where to begin..Lets start with the unrealistic sales call system. This ties up the store manager and the assistant. The company preaches being proactive but then if any customer gets upset about anything you are supposed to drop everything and respond immediately to appease them. The customers are becoming spoiled and unrealistic but it does not matter even if it stretches your resources to there limits and beyond. The attempts at saving money by cutting staff are ridiculous. It is also dangerous to keep one employee running a store by themselves. we climb ladders, operate lifts, handle hazardous chemicals but the numbers suggest that it is still okay to cut back on staff? HR appears to be meeting their own quota and seeking to offer opportunities to those that are not Caucasian and male. This is of course just an observation based on opportunities that were offered to some people and not others but is worth mentioning for those looking to move up. Companies management seems to promote favorites when not meeting quotas. If constant multitasking, stress, taking on huge loads of responsibilities, getting blamed for things you have no control of and remaining bright eyed and bushy tailed through it all is something you enjoy then this is the job for you.

1.0
Nov 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Good compensation/benefits-401k, health insurance, salaries were above par for the industry. Great coworkers/customers-All my coworkers were great. A lot of them bled blue and were willing to do whatever it took to get the job done. Locations everywhere.

Cons

First off let me state that this companies rating is not reflective of the of actual people who work here. It is a reflection of HR writing reviews trying to boost a number so that they get people interested in working the company. True story. I can recall 1 MTP that has actually made it into management in the last 3 years. Most that have not made it 3-6 months with SW. I came from a district where I'd say about 90% of the managers and reps are unhappy. Most of the guys here are either a.) too far in their careers to go anywhere b.) don't know any better c.)burnt out. Staffing-it is utterly impossible to do the tasks that are expected of us with the staffing that you give us. If you run 1+ million dollar store, you will be short staffed. Unbelievably micromanaged-On Mondays I would have a checklist 2 pages deep on what I should have been doing the previous week. Sales calls, seal island reports (you guys know what I'm talking about), mistint logs, the list goes on and on. They are pushing the envelope in getting the most out of every single customer. I have no problem with doing the best I can for the company, but in essence, you destroying morale with your limitless tasks and programs. Advancement-Everything you read about the unspoken truth about getting more women in upper management roles, whether deserving or undeserving, they are all TRUE. They are fast tracking women to meet numbers. Expectations.

2.0
May 24, 2012

Long, Long Way Down...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to somewhat run a store, somewhat on your own. Not like you used to though. Relationships with your employees; seeing them work hard for minimal reward and salary, knowing they'll probably be gone in a year. The relationships are good nonetheless.

Cons

Ever notice the great reviews (4.0+) are from "anonymous"? There's good reason why, and that reason is called "SW Human Resources Damage Control". No store manager or store employee, and most likely no sales rep, would rate this company a 4.0 + at this time. I've been around a long time and this is the worst it's been. This company is ruled by district managers who actually develop opinions on their managers and store staff based on RUMOR and GOSSIP! You won't know about it until your appraisal but it's all true. There's also no loyalty in this company. Do a great deed for your store - like use your own vehicle to make a delivery to a contractor who forgot to order that one extra gallon of paint, or better yet the 20 extra gallons you need to now cram into your little car....why bother because it'll go totally unnoticed. Or how about work all weekend on a sale that you devised....why bother because if you don't hit or exceed budget, you are still a failure. And for most stores, an extra $1500 on the weekend will do little more than make your job harder next year during the same weekend when your district manager will pull out a report and wonder why you didn't hit last year's numbers. There has been a great detachment between the stores and upper management, and it's causing a major rift at the store level. Corporate level management needs to take a close look (like Undercover Boss Style) and see what's really going on where the metal hits the meat -- in other words, at the stores. Because things are bad, and the core is rotting away while the window dressing set-up by district management continues to veil the decay. But eventually the rot will rise to the surface and by then it'll be too late.

Viewing 7 - 9 of 9,481 Reviews

Glassdoor has 10,902 Sherwin-Williams reviews submitted anonymously by Sherwin-Williams employees. Read employee reviews and ratings on Glassdoor to decide if Sherwin-Williams is right for you.