Sherwin-Williams reviews

3.6

61% would recommend to a friend

(9,490 total reviews)
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Heidi Petz

37% approve of CEO

52% positive business outlook

Sherwin-Williams has an employee rating of 3.6 out of 5 stars, based on 9,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sherwin-Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Apr 26, 2011
Recommend
CEO approval
Business Outlook

Pros

SW seems to work well with college students and around their school schedules. I've worked at three stores and never had a problem with it. Its a stable job. If you are somewhat a competent employee you have good job security.

Cons

Terrible pay. Deal with rude and disrespectful customers on a daily basis with a smile on your face and a "customer is always right" mentality. You are expected to do much more than anyone is capable of doing at one time with a understaffed store, i.e: answer phones, ring up customers, tint paint, answer questions, pick out a persons colors to paint their house b/c people don't have a mind of their own, unload trucks, stock, prepare orders, deliver orders, clean, and in some form or another pick up slack from lazy managers. Lowe's, Home Depot, and PPG all pay much better for the same job and require less from you. Stores are run by upper management they never step foot in the actually store and by guys that haven't touched a gallon of paint in 30 yrs and have completely lost touch with how things really work. Management only care about numbers not about satisfaction of employees or customers. Sherwin Williams keeps raising prices 3-4 times a year and you WILL be bitched at daily for it as if it is YOUR fault. warehouses are not air conditioned and during the summer while unloading products off pallets it gets very hot and you are constantly having to stop unpalletizing and run upfront to help a customer while very sweaty due to lack of store staffing b/c SW is trying increase the size of executives wallets. DONT WORK FOR THIS COMPANY! any good ratings i've read about this company is from people that have only worked for SW for a short time. they haven't realized that they wont get the promotion they were promised after 2 yrs of service. I've been with them for 6 yrs and cannot wait till college graduation.

3.0
Apr 21, 2011
Recommend
CEO approval
Business Outlook

Pros

One pro about the job is the personal relationships with the customers. Being able to take care of peoples need is great. You become very attatched to the customers, and they become friends instead of opportunities to make money. I love that fact. I always feel sales doesn't come from how good of a salesman you are, but through honesty, integrity, and concern you have for the person coming into the store. You don't go to a certain store because the guys a good salesman, you go to the store because of the deals and great help you recieve through projects you have to accomplish. Also knowing each person is knowledgable and a credible honest, hardworking person as yourself.

Cons

Management does not care about anything but numbers.....i've worked for the company for 4 years, and I almost don't think they want you around more than that. I've tried to apply for management jobs and they hired some random guys straight from college instead. I actually tried for the position, called the MTP program, because I just graduated, but some other guys got the position. My interview was short and I swear he wrote me off right in the beginning. I stated my dedication to the company, and how hard I would work. When I usually talk to management they act like I haven't been working for them this long. I think they want new, outside employees for fresh outlook's. That's great, but you have to treat your current employees better in my opinion. I guess that's business though.

2.0
Feb 25, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay is consistent and reliable, as is the business. The company offers an above average benefits package. Also, for most intents and purposes, Sherwin-Williams is extremely stable.

Cons

There is not a good work life balance; one is expected to work lots of overtime. There is an environment of micromanagement that has gotten a lot more pervasive during this recession. The competition is much better poised to get the business of the professional painter and other wholesale accounts. Sherwin-Williams is way over priced, and upper management has unrealistic expectations of how much middle management can move the sales needle at the price points that they set. Also, the store's are never adequately staffed.

Viewing 223 - 225 of 9,490 Reviews

Glassdoor has 10,913 Sherwin-Williams reviews submitted anonymously by Sherwin-Williams employees. Read employee reviews and ratings on Glassdoor to decide if Sherwin-Williams is right for you.