Shift4 reviews

3.3

44% would recommend to a friend

(129 total reviews)
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Taylor Lauber

33% approve of CEO

48% positive business outlook

Reviews by job title

129 reviews

Reviews about "Compensation"

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1.0
Mar 22, 2025

Toxic leadership, toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product development team is full of lazy people coasting along, which might sound good—until you realize it just means more work dumped on you. The only real "perk" is remote work, but that barely makes up for the dysfunctional environment.

Cons

The company runs on chaos. No structure, no clear direction, no real leadership. Management has no long-term vision, and decisions change on a whim. One day you're working on something, the next day it’s scrapped with zero explanation. Toxicity is baked into the culture. Instead of motivation, they use fear. You’re constantly reminded that anyone can be fired at any time. Yearly reviews? Forget about it. Growth opportunities? Nonexistent.

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Shift4 Response
1y
Thank you for taking the time to share your experience with Shift4. Your feedback is invaluable to us as we strive to create a supportive and fulfilling work environment for all our employees. Thank you for being a valuable member of our team, and we look forward to supporting your growth and success in the future.
2.0
Mar 17, 2025

Join if you like gambling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Salary. Most of people are nice to work with. - Yearly bonus. - Good onboarding (if you get a good person) - Parking

Cons

- You can be fired any time with no reason. To manage budget company is firing huge part of employees with very short notice. They are booking 1-1 meeting on which HR joins you and your manager and you are told that you are fired. BUT with good payout (not making situation better). - They have 25EUR per person budget for team building, but they are happening 1th a year, or it just random bar gathering after work. - Micro-management is a thing here. - People are treated as a resource, not like individuals. - Devs showing initiative will only be appreciated by “Thanks” and still got fired. - QAs are treated like a regression machines. Non-stop regressions, no communication from business, just test a ticket and document every small thing. - If you will not ask to set your yearly goals - don’t wait for promotion. - Free lunch at office 2 times per week - lunch is so bad most of the times so it’s better to go out to eat somewhere. - While telling that hybrid and remote work is okay during interview, you are getting pushed to come to office. - Teams don’t know what other teams are doing. - Your performance is measured by activity logs. Not by results. Overall, very average place to work, with yearly firings. But you can get to know very good people and have new friends.

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Shift4 Response
1y
We appreciate you taking the time to share your experience at Shift4. We appreciate the positive aspects you highlighted, such as salary and yearly bonus. At Shift4, we value all feedback as an opportunity for growth and improvement. We understand that rapid growth can bring challenges, and we are actively working to address these concerns. We encourage you to reach out to HR or your immediate supervisor to further discuss any specific concerns you may have. Your feedback is vital to our ongoing efforts to create a supportive and thriving workplace.
1.0
Feb 17, 2025

Awful company to work for

Recommend
CEO approval
Business Outlook

Pros

Remote work and computer provided

Cons

This company acquires businesses left and right and never actually does the work to create real structure. Disorganized AF, management has no idea how to run a team. Upper leadership makes decisions on a whim without thinking things through, and rolls it back when the implementation goes poorly. Leadership makes you drink the kool-aid, and they worship the CEO as if he's Jesus. This company was built with a 3rd party dealership mindset, where you "own your own business" but that's code for "we don't know how to run a sales team." They do not provide you with proper tools to do well in your job, then micromanage when the data isn't showing the results they want. THE WORST PROBLEM IS THEIR COMMISSION STRUCTURE. THE MATH AIN'T MATHING. You get paid $400 upfront for signing a new deal, and the remainder of your commission after 2 months of the client being live. It could take up to 4-5 months for you to actually get paid out, if at all. Don't get me started on clawbacks... if the company doesn't get the profit they expected, they take it out of your paycheck. Operations does not do it's job to ensure the client actually successfully launches, it is up to you to babysit your client through to the very end.

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Shift4 Response
1y
Thank you for taking the time to provide feedback on your experience at Shift4. We deeply value the opinions of our former employees, as they help us identify areas where we can improve. We are sorry to hear that your time with us did not meet your expectations, and we genuinely regret any negative experiences you may have had. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.
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