Does Shift4 pay their employees well?

According to anonymously submitted Glassdoor reviews, Shift4 employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shift4. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Shift4?

44% of Shift4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shift4 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shift4?

Customer Service Representative (15) , Manager (9) , POS Support Representative (9) , Technical Support (8) , Operations (6) , Software Engineer (6) , Supervisor (6) , Technical Support Specialist (6) , POS Support (5) , Risk Analyst (5) , Account Executive (4) , Advanced Support Representative (4) , Director (4) , Payment Support (4) , Product Manager (4)

What are the pros of working at Shift4 according to real employee reviews?

"Good benefits and Full remote" ((in 26 reviews)); "Decent work life balance" ((in 15 reviews)); "Great people and teams." ((in 15 reviews)); "Great colleagues and community." ((in 10 reviews)); "Great Culture and positive vibes within the sales office" ((in 10 reviews))

What are the cons of working at Shift4 according to real employee reviews?

"Poor leadership and unable to move forward with many projects." ((in 17 reviews)); "They throw you out to handle calls with no actual training." ((in 7 reviews)); "Communication was horrible and I had to walk away." ((in 6 reviews)); "No actual annual salary review." ((in 5 reviews)); "Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office." ((in 5 reviews))

What are employees saying about Shift4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shift4 layoffs and their outlook for job security at Shift4 in 2026.

What are the top reviewed Shift4 locations?

Allentown , Las Vegas , Center Valley , Atlanta , Morrisville , Tampa , Silver Spring , Israel , Weehawken , Chicago , New York , Raleigh , San Francisco , Philadelphia , Fort Lauderdale , Washington , Houston , Seattle , Miami , Greenville , Jersey City , Ohio , Brooklyn , Maspeth , Rochester , Phoenix , Tempe , Malta , Leland , Minneapolis

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Shift4

Shift4 reviews

3.3

44% would recommend to a friend

(426 total reviews)

Taylor Lauber

33% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Shift4 has an employee rating of 3.3 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shift4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

1.0

Jan 5, 2021

They put the fin in tech

It specialist

Recommend

CEO approval

Business Outlook

Pros

None that I can think of other than decent pay

Cons

poor management, shark like business model, lack of transparency

5.0

Nov 16, 2020

Excellent

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

It is an amazing company to work for. Great staff, like my second family.

Cons

None, they are like a second family!

4.0

Oct 28, 2020

Good place to work if you can handle the stress

Technician

Recommend

CEO approval

Business Outlook

Pros

insurance, overtime, decent pay, good environment

Cons

ceo only cares about clients not employees, not enough people on the phones or customer service, stress

Viewing 388 - 390 of 426 Reviews

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Jobs at Shift4

Head of Total Rewards

Tampa, FL

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Head of Total Rewards

Atlanta, GA

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Director, International Tax

Lead Contact Center Technology Engineer

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Shift4

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They put the fin in tech

Excellent

Good place to work if you can handle the stress

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