Does Shift4 pay their employees well?

According to anonymously submitted Glassdoor reviews, Shift4 employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shift4. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Shift4?

44% of Shift4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shift4 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shift4?

Customer Service Representative (15) , Manager (9) , POS Support Representative (9) , Technical Support (8) , Operations (6) , Software Engineer (6) , Supervisor (6) , Technical Support Specialist (6) , POS Support (5) , Risk Analyst (5) , Account Executive (4) , Advanced Support Representative (4) , Director (4) , Payment Support (4) , Product Manager (4)

What are the pros of working at Shift4 according to real employee reviews?

"Great people and teams." ((in 32 reviews)); "Good benefits and Full remote" ((in 27 reviews)); "Decent Work/Life balance" ((in 15 reviews)); "Lots of great teams within the company" ((in 14 reviews)); "Great colleagues and community." ((in 11 reviews))

What are the cons of working at Shift4 according to real employee reviews?

"Poor leadership and unable to move forward with many projects." ((in 15 reviews)); "They throw you out to handle calls with no actual training." ((in 7 reviews)); "Communication was horrible and I had to walk away." ((in 6 reviews)); "Poor management, disorganized business structure, CEO cares more about space missions then paying employees a living wage (19/hr), no flexibility in schedule, no growth opportunities, very much a clique culture and poor communication between departments." ((in 4 reviews)); "Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office." ((in 4 reviews))

What are employees saying about Shift4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shift4 layoffs and their outlook for job security at Shift4 in 2026.

What are the top reviewed Shift4 locations?

Allentown , Las Vegas , Center Valley , Atlanta , Morrisville , Tampa , Silver Spring , Israel , Weehawken , Chicago , New York , Raleigh , San Francisco , Philadelphia , Fort Lauderdale , Washington , Houston , Seattle , Miami , Greenville , Jersey City , Ohio , Brooklyn , Maspeth , Rochester , Phoenix , Tempe , Malta , Leland , Minneapolis

Shift4 reviews

3.3

44% would recommend to a friend

(426 total reviews)

Taylor Lauber

33% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Shift4 has an employee rating of 3.3 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shift4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

4.0

Dec 9, 2025

Good company

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Company keeps growing so room to grow.

Cons

Pay ceilings in place no matter how long you have been there

Shift4 Response

6mo

We appreciate you taking the time to share your experience at Shift4. We appreciate the positive aspects you highlighted, such as company keeps growing . At Shift4, we value all feedback as an opportunity for growth and improvement. We understand that rapid growth can bring challenges, and we are actively working to address these concerns. We encourage you to reach out to HR or your immediate supervisor to further discuss any specific concerns you may have. Your feedback is vital to our ongoing efforts to create a supportive and thriving workplace.

3.0

Nov 24, 2025

Would not recommend

Director

Recommend

CEO approval

Business Outlook

Pros

Lots of great teams within the company

Cons

Lots of acquisitions, high turnover rate Low Salaries Direct Managers not involved in the Annual Review process High Stress, low reward

Shift4 Response

6mo

Thank you for sharing your insightful review about Shift4. We appreciate your honest feedback, highlighting both the positive aspects like great teams within the company, as well as areas of concern related to high turnover rate and low reward. Your feedback is invaluable to us as we strive to create an exceptional workplace for all. We encourage you to connect with us directly, whether through HR or your immediate supervisor, to discuss your concerns in more detail. We are here to listen, support, and work together to overcome obstacles you may be facing.

4.0

Nov 21, 2025

ok but depends

Engineer

Recommend

CEO approval

Business Outlook

Pros

a lot of things happening, good learning opportunities

Cons

very wide range of talent and pay

Viewing 49 - 51 of 426 Reviews

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Jobs at Shift4

Head of Total Rewards

Atlanta, GA

View job

Solution Specialist-10

Missouri

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Senior Manager, Global Compensation Programs

Shift4

Shift4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company

Would not recommend

ok but depends

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