Does Shift4 pay their employees well?

According to anonymously submitted Glassdoor reviews, Shift4 employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shift4. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Shift4?

44% of Shift4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shift4 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shift4?

Customer Service Representative (15) , Manager (9) , POS Support Representative (9) , Technical Support (8) , Operations (6) , Software Engineer (6) , Supervisor (6) , Technical Support Specialist (6) , POS Support (5) , Risk Analyst (5) , Account Executive (4) , Advanced Support Representative (4) , Director (4) , Payment Support (4) , Product Manager (4)

What are the pros of working at Shift4 according to real employee reviews?

"Great people and teams." ((in 32 reviews)); "Good benefits and Full remote" ((in 25 reviews)); "Decent work life balance" ((in 15 reviews)); "Lots of great teams within the company" ((in 14 reviews)); "Great Culture and positive vibes within the sales office" ((in 11 reviews))

What are the cons of working at Shift4 according to real employee reviews?

"Poor leadership and unable to move forward with many projects." ((in 16 reviews)); "They throw you out to handle calls with no actual training." ((in 7 reviews)); "Boys club; constant favoritism" ((in 6 reviews)); "Communication was horrible and I had to walk away." ((in 6 reviews)); "Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office." ((in 5 reviews))

What are employees saying about Shift4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shift4 layoffs and their outlook for job security at Shift4 in 2026.

What are the top reviewed Shift4 locations?

Allentown , Las Vegas , Center Valley , Atlanta , Morrisville , Tampa , Silver Spring , Israel , Weehawken , Chicago , New York , Raleigh , San Francisco , Philadelphia , Fort Lauderdale , Washington , Houston , Seattle , Miami , Greenville , Jersey City , Ohio , Brooklyn , Maspeth , Rochester , Phoenix , Tempe , Malta , Leland , Minneapolis

Shift4 reviews

3.3

44% would recommend to a friend

(129 total reviews)

Taylor Lauber

33% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 26, 2024

Expanding too quick

Bi engineer

Recommend

CEO approval

Business Outlook

Pros

Not many upsides. Salary marginal. Work life balance non-existent.

Cons

A difficult place to work with 60-hour weeks and low rewards for useful staff. Perversely there are a lot of passengers on the teams. No managers to be seen. Consequently staff in-fighting is endemic. If you like sick days you are in good company. Turn up and smile and do nothing and have a "1 day covid" every week and you will be fine. On the other hand - if you are useful there is a high chance you will be bled dry. The headcount is in flux due to recent mergers and acquisitions. Many new customers as well as new technologies and staff are being rammed into teams to accomodate rapid expansion. This is actually aggravating the growth issues. Teams are mostly very broken. 12 months ago it was still functional. Not any more. Avoid for now.

Shift4 Response

1y

Thank you for taking the time to provide feedback on your experience at Shift4. We deeply value the opinions of our former employees, as they help us identify areas where we can improve. We genuinely regret any negative experiences you may have had. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.

2.0

Mar 19, 2024

Avoid if you don’t like being degraded

Data assistant

Recommend

CEO approval

Business Outlook

Pros

Decent coworkers Remote office Average salary

Cons

Bad leadership Lowball offers Shady buisness practices

Shift4 Response

1y

We appreciate you taking the time to share your experience at Shift4. We appreciate the positive aspects you highlighted, such as remote office and average salary. At Shift4, we value all feedback as an opportunity for growth and improvement. We understand that rapid growth can bring challenges, and we are actively working to address these concerns. We encourage you to reach out to HR or your immediate supervisor to further discuss any specific concerns you may have. Your feedback is vital to our ongoing efforts to create a supportive and thriving workplace.

5.0

Mar 15, 2024

Used to be great

Solutions specialist

Recommend

CEO approval

Business Outlook

Pros

Great compensation Team Culture, Communication Team spirit Awesome line of communication from top to bottom. You can contact anyone on the company through slack. Even top tier will reply back to you.

Cons

Recently went public and when that happens, they’re focused on growth over everything. I was my managers only rep and they moved him to a different role simply because his boss didn’t want to do it. Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office. This new manager wanted me to buddy up with other reps to go out and close deals without giving instructions on who would get the commission or how it would be split. Communication was horrible and I had to walk away. Now I hear they’re looking to be acquired by one of two large companies. I feel sorry for the employees because I think it’s going to be an operations nightmare.

Shift4 Response

1y

Thank you for sharing your feedback and we’re delighted to hear that you have a positive experience working with us! Your satisfaction and happiness as an employee are of utmost importance to us, and we are committed to fostering a supportive and fulfilling work environment.

Viewing 52 - 54 of 129 Reviews

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Expanding too quick

Avoid if you don’t like being degraded

Used to be great

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