Does Shift4 pay their employees well?

According to anonymously submitted Glassdoor reviews, Shift4 employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shift4. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Shift4?

44% of Shift4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shift4 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shift4?

Customer Service Representative (15) , Manager (9) , POS Support Representative (9) , Technical Support (8) , Operations (6) , Software Engineer (6) , Supervisor (6) , Technical Support Specialist (6) , POS Support (5) , Risk Analyst (5) , Account Executive (4) , Advanced Support Representative (4) , Director (4) , Payment Support (4) , Product Manager (4)

What are the pros of working at Shift4 according to real employee reviews?

"Great people and teams." ((in 34 reviews)); "Good benefits and Full remote" ((in 25 reviews)); "Decent work life balance" ((in 14 reviews)); "Lots of great teams within the company" ((in 13 reviews)); "Great Culture and positive vibes within the sales office" ((in 12 reviews))

What are the cons of working at Shift4 according to real employee reviews?

"Poor leadership and unable to move forward with many projects." ((in 16 reviews)); "Communication was horrible and I had to walk away." ((in 6 reviews)); "Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office." ((in 6 reviews)); "They throw you out to handle calls with no actual training." ((in 5 reviews)); "Boys club; constant favoritism" ((in 5 reviews))

What are employees saying about Shift4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shift4 layoffs and their outlook for job security at Shift4 in 2026.

What are the top reviewed Shift4 locations?

Allentown , Las Vegas , Center Valley , Atlanta , Morrisville , Tampa , Silver Spring , Israel , Weehawken , Chicago , New York , Raleigh , San Francisco , Philadelphia , Fort Lauderdale , Washington , Houston , Seattle , Miami , Greenville , Jersey City , Ohio , Brooklyn , Maspeth , Rochester , Phoenix , Tempe , Malta , Leland , Minneapolis

Shift4 reviews

3.3

44% would recommend to a friend

(129 total reviews)

Taylor Lauber

33% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Mar 3, 2026

Disorganized, but strong product depending on the focus

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global reach, high ceiling if they can improve on structure and processes.

Cons

Constant restructuring, rebranding, and acquisitions rather than focusing on core processes and workflows. Software engineers can’t plan or execute cleanly. Lipstick on a pig vibes for anything outside their payment processing. No clear annual merit increase plan. Salaries lower than market.

Shift4 Response

2mo

Thank you for sharing your insightful review about Shift4. We appreciate your honest feedback, highlighting both the positive aspects like global reach, as well as areas of concern related to focusing on core processes and workflows and annual merit increase plan. Your feedback is invaluable to us as we strive to create an exceptional workplace for all. We encourage you to connect with us directly, whether through HR or your immediate supervisor, to discuss your concerns in more detail. We are here to listen, support, and work together to overcome obstacles you may be facing.

5.0

Mar 1, 2026

Good Company

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Good Pay and good benefits

Cons

work-life balance is not so great

Shift4 Response

2mo

Thank you for taking the time to share your positive feedback about Shift4. We greatly appreciate your kind words and are thrilled to hear about your positive experience. Your feedback motivates us to continue striving for excellence and providing the best possible experience for all our employees.

2.0

Feb 23, 2026

Good

Pos support representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and decent support

Cons

Very much things about being rushed and no transparency in the company

Shift4 Response

2mo

Thank you for sharing your insightful review about Shift4. We appreciate your honest feedback, highlighting both the positive aspects like great benefits, as well as areas of concern related to transparency. Your feedback is invaluable to us as we strive to create an exceptional workplace for all. We encourage you to connect with us directly, whether through HR or your immediate supervisor, to discuss your concerns in more detail. We are here to listen, support, and work together to overcome obstacles you may be facing.

Viewing 10 - 12 of 129 Reviews

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Jobs at Shift4

Head of Total Rewards

Tampa, FL

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Head of Total Rewards

Atlanta, GA

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Software Engineer, Senior

Head of Total Rewards

Center Valley, PA

View job

Shift4

Shift4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Disorganized, but strong product depending on the focus

Good Company

Good

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