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Shift4

Engaged Employer

Shift4 reviews

3.3

44% would recommend to a friend

(426 total reviews)
avatar

Taylor Lauber

33% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Shift4 has an employee rating of 3.3 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shift4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

426 reviews
1.0
Mar 18, 2026

Declining Employee Trust & Job Security Concerns

Senior business analyst
Recommend
CEO approval
Business Outlook

Pros

Some strong teams and learning opportunities depending on the department Fast-paced environment

Cons

I worked here for a significant amount of time and witnessed a noticeable shift in how employees are treated. There appears to be a pattern where long-term employees are let go, and similar roles are later filled at lower compensation. This creates a sense of instability and raises concerns about how experience and loyalty are valued. Additionally, benefits—especially healthcare—can be impacted quickly upon termination, which adds stress during already difficult transitions. While employment-at-will policies legally allow these decisions, it often leaves employees feeling unprotected and undervalued.

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Shift4 Response
2mo
We appreciate you taking the time to share your feedback about your experience at Shift4. We take employee satisfaction seriously, and we regret that your time with us did not meet your expectations. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.
5.0
Mar 17, 2026

Good company

Financial analyst
Recommend
CEO approval
Business Outlook

Pros

Good company to work at and fun colleagues

Cons

Finance department is stressful and sometimes can’t get off work on time at 5

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Shift4 Response
2mo
Thank you for taking the time to share your experience with Shift4. Your feedback is invaluable to us as we strive to create a supportive and fulfilling work environment for all our employees. Thank you for being a valuable member of our team, and we look forward to supporting your growth and success in the future.
2.0
Mar 16, 2026

Change in Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

International opportunities and interaction with multi cultural teams. Remote work. Acquiring new companies.

Cons

Laid off multiple people and 2 weeks later posted a job for same position as some of the people laid off, with only difference that it is in office. Management has not sustained clear communication, processes, vision and values besides "Do your job". Be flat and stay flat is no more.

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Shift4 Response
2mo
We appreciate you taking the time to share your experience at Shift4. We appreciate the positive aspects you highlighted, such as international opportunities and interaction with multi cultural teams. At Shift4, we value all feedback as an opportunity for growth and improvement. We understand that rapid growth can bring challenges, and we are actively working to address these concerns. We encourage you to reach out to HR or your immediate supervisor to further discuss any specific concerns you may have. Your feedback is vital to our ongoing efforts to create a supportive and thriving workplace.
Viewing 22 - 24 of 426 Reviews
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Glassdoor has 444 Shift4 reviews submitted anonymously by Shift4 employees. Read employee reviews and ratings on Glassdoor to decide if Shift4 is right for you.