Does ShipStation pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipStation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShipStation. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ShipStation?

54% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipStation 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ShipStation?

Account Manager (10) , Customer Support (4) , Software Engineer (4) , Sales (3) , User Success Specialist (3) , User Support Specialist (3) , Customer Success (2) , Engineer (2) , Product (2) , Product Manager (2)

What are the pros of working at ShipStation according to real employee reviews?

"Amazing culture, positive, pays well, offers growth!" ((in 8 reviews)); "That type of working environment breeds happier people and great ideas." ((in 7 reviews)); "great coworkers" ((in 4 reviews)); "Work/life balance is excellent." ((in 4 reviews)); "Unlimited PTO" ((in 4 reviews))

What are the cons of working at ShipStation according to real employee reviews?

"I don't know how my pay compared to others', however from my view, pay was low." ((in 9 reviews)); "Very little management to non" ((in 8 reviews)); "There is little to no communication from upper management on where the product is going or big changes that are happening." ((in 5 reviews)); "Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing" ((in 4 reviews)); "CEO was basically delusional during town halls and went on ridiculous rants." ((in 3 reviews))

What are employees saying about ShipStation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipStation layoffs and their outlook for job security at ShipStation in 2026.

What are the top reviewed ShipStation locations?

Austin , New York , Long Beach , Dallas-Fort Worth

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ShipStation

Part of Auctane

ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity & inclusion

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

5.0

Feb 11, 2019

Awesome company

Dupport specialist

Recommend

CEO approval

Business Outlook

Pros

Great work environment, amazing people, and incredible office perks

Cons

Compensation, some politics in the promotion process

ShipStation Response

Thank you so much for your honest review! We're thankful to have you here at ShipStation!

5.0

Jan 22, 2019

No questions asked, this is the best place to work.

Saas account manager

Recommend

CEO approval

Business Outlook

Pros

Medical, dental, vision, ESPP, 401 K, tuition reimbursement, company non-profit volunteering options, unlimited time off, pet insurance, catered lunches on Wednesdays & Fridays, taco Tuesdays, beer Fridays, happy hours, any desired desk gear/supplies, in-office fitness options such as yoga, spin class, and soon-to-be kickboxing. Management actually listens to issues and makes changes. If you do great work and aren't here JUST to get a paycheck, you WILL be rewarded. On top of that, the internal career opportunities are endless so to grow into.

Cons

Maybe instead of in-office fitness classes (so employees aren't getting sweaty during work hours), change it to covered fitness outside of the office but only if you make it X amount of times a week/month. I feel like it would encourage more people to work out and be better overall for health benefits.

ShipStation Response

We appreciate you taking the time to leave such a thorough review! Happy to hear you enjoy the perks of working here at ShipStation! Thank you for your valuable input on the fitness classes, we appreciate your perspective. We're beyond lucky to have you here. Thanks again!

5.0

Mar 30, 2018

Excellent team, mission & culture - growth and legacy the challenge

An engineer

Recommend

CEO approval

Business Outlook

Pros

This is the best team I've worked with in my career. Because of our rapid growth, there are basically unlimited opportunities in engineering. Leadership is extremely open to your input and ready to give you a shot to steer projects and ideas.

Cons

We're growing rapidly. We're really profitable, so we're hiring and expanding our roadmap. That means the org evolves every six months or so. It's tough but rewarding. We have some legacy code issues. Management is very dedicated to addressing them. The CEO knows what "tech debt" is and believes in the importance of paying it down. Still, new folks hired need time to learn and navigate things.

Viewing 46 - 48 of 105 Reviews