Does ShipStation pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipStation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShipStation. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ShipStation?

54% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipStation 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ShipStation?

Account Manager (10) , Customer Support (4) , Software Engineer (4) , Sales (3) , User Success Specialist (3) , User Support Specialist (3) , Customer Success (2) , Engineer (2) , Product (2) , Product Manager (2)

What are the pros of working at ShipStation according to real employee reviews?

"Amazing culture, positive, pays well, offers growth!" ((in 7 reviews)); "That type of working environment breeds happier people and great ideas." ((in 6 reviews)); "Great Atmosphere and Benefits." ((in 6 reviews)); "good work life balance" ((in 5 reviews)); "great coworkers" ((in 4 reviews))

What are the cons of working at ShipStation according to real employee reviews?

"I don't know how my pay compared to others', however from my view, pay was low." ((in 9 reviews)); "Very little management to non" ((in 8 reviews)); "There is little to no communication from upper management on where the product is going or big changes that are happening." ((in 5 reviews)); "CEO was basically delusional during town halls and went on ridiculous rants." ((in 3 reviews)); "Leadership is arrogant and out of touch." ((in 3 reviews))

What are employees saying about ShipStation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipStation layoffs and their outlook for job security at ShipStation in 2026.

What are the top reviewed ShipStation locations?

Austin , New York , Long Beach , Dallas-Fort Worth

Skip to content Skip to footer

Notifications

ShipStation

Part of Auctane

ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity & inclusion

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

5.0

Sep 21, 2020

Friendly staff and Good work/life balance

Product

Recommend

CEO approval

Business Outlook

Pros

- Most of the people are friendly and helpful - Work/life balance is excellent. As someone that has worked in many software companies, this is as good as it gets. - They have been very empathetic and helpful during the pandemic and the BLM movement. - There are a lot of opportunities to grow

Cons

- Strategy is not well defined. We have roadmaps and OKRs but are not respected. - People have a hard time pushing back when unreasonable projects are requested by upper management. - The CEO has a preference for engineers and sometimes makes comments that are hurtful for other members of the team.

5.0

Nov 29, 2019

Good company

User success specialist lead

Recommend

CEO approval

Business Outlook

Pros

Snacks, Unlimited PTO, Open Office environment, access to OT

Cons

Sometimes we summon Cthulu for funsies

ShipStation Response

We're happy to hear that you enjoy working at ShipStation! Thanks for your review!

5.0

Oct 15, 2019

Wonderful culture and challenging work

Principal user experience designer

Recommend

CEO approval

Business Outlook

Pros

Coming from a large enterprise company with no culture and an attitude that lead to caring less about it's employees ShipStation is a breath of fresh air. Pros: - The work culture is amazing, unlimited PTO, free snacks, beer fridays - Work/Life balance is great, very respectful of your vacation and time off - Catered lunches on Wednesdays - Challenging work that lets you use your creativity - People really work with each other to solve problems without ego and friction - New people hired at the top that are smart and helping our product succeed The people here genuinely care about solving the design problem with you. That type of working environment breeds happier people and great ideas. I look forward to coming to work everyday which I think is a very important piece to someone being successful and happy.

Cons

- The health insurance could be better but is still pretty good

ShipStation Response

Thanks so much for taking the time to leave your review! We appreciate your kind words about ShipStation. We're happy to have you here!

Viewing 79 - 81 of 105 Reviews