ShipStation reviews

3.4

55% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

45% positive business outlook

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews
5.0
Jan 31, 2026

Best Place to Work

Recommend
CEO approval
Business Outlook

Pros

Great place. Love it. Great place to advance.

Cons

There was a lot going on, if you blinked, you'd miss something

4.0
Jul 7, 2025

nice place to work

Recommend
CEO approval
Business Outlook

Pros

good atmosphere/ good pay/ good benefits

Cons

none that I can think of

2.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

'unlimited pto' was a benefit as long as you had a team with enough people

Cons

Most of the support agents are insanely unproductive. If you tried even a moderate amount you'd solve like 5x as many tickets as other agents CEO was basically delusional during town halls and went on ridiculous rants.

Viewing 7 - 9 of 105 Reviews

Glassdoor has 110 ShipStation reviews submitted anonymously by ShipStation employees. Read employee reviews and ratings on Glassdoor to decide if ShipStation is right for you.