Does ShipStation pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipStation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShipStation. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ShipStation?

55% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipStation 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ShipStation?

Account Manager (10) , Customer Support (4) , Software Engineer (4) , Sales (3) , User Success Specialist (3) , User Support Specialist (3) , Customer Success (2) , Engineer (2) , Product (2) , Product Manager (2)

What are the pros of working at ShipStation according to real employee reviews?

"Amazing culture, positive, pays well, offers growth!" ((in 8 reviews)); "That type of working environment breeds happier people and great ideas." ((in 7 reviews)); "Great Atmosphere and Benefits." ((in 6 reviews)); "great coworkers" ((in 4 reviews)); "Work/life balance is excellent." ((in 4 reviews))

What are the cons of working at ShipStation according to real employee reviews?

"I don't know how my pay compared to others', however from my view, pay was low." ((in 8 reviews)); "Very little management to non" ((in 8 reviews)); "There is little to no communication from upper management on where the product is going or big changes that are happening." ((in 6 reviews)); "CEO was basically delusional during town halls and went on ridiculous rants." ((in 3 reviews)); "Owned by private equity = consistent layoffs, chaotic and ever changing leadership and more and more move to outsourcing." ((in 3 reviews))

What are employees saying about ShipStation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipStation layoffs and their outlook for job security at ShipStation in 2026.

What are the top reviewed ShipStation locations?

Austin , New York , Long Beach , Dallas-Fort Worth

ShipStation reviews

3.4

55% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (105 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews

2.0

Feb 21, 2025

Direct Manager was out to get me. They were only there due to nepotism.

Msa

Recommend

CEO approval

Business Outlook

Pros

At the time, I was remote.

Cons

Refused to consider STD or temp department transfer. The Pay. The management team (depending on the person) may be against you if you are informative and ambitious. Took away the company's Unlimited PTO. No Stock options or a way to become vested. Also, took away their Grubhub perk.

5.0

Dec 6, 2024

Good place to work

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Culture and lower level managers are pretty good.

Cons

It’s a private equity tech firm so you should know what to expect from leadership

4.0

Sep 20, 2024

Great place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company culture and inclusive space

Cons

Upward mobility/career growth at the time I worked there was unclear

Viewing 10 - 12 of 105 Reviews

ShipStation

ShipStation reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Direct Manager was out to get me. They were only there due to nepotism.

Good place to work

Great place to work

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