Shipt reviews

3.2

39% would recommend to a friend

(768 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

768 reviews
4.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

pays pretty well compared to national avg.

Cons

getting out of that start up feel and turning more corporate

3.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Shipt had a great office, and the people are truly unique, skew younger and a lot of fun if you're a younger person. Lots of opportunities to make friends, but if you're over 35 in the customer service department, you may feel a bit disconnected.

Cons

They only really care about having bodies answering their phones. You will start with noon shifts that end anywhere from 9-11PM and there's a lot of nepotism and favoritism when granting shifts. Lots of people do this job, get worn out and then ultimately quit.

2.0
Jul 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Great schedule flexibility, weekly pay, ability to preview orders, option to shop and learn multiple stores, Shipt HQ customer service is friendly

Cons

Low order pay considering gas, mileage, auto wear and tear. You get paid flat $5 if an order you shopped gets canceled no matter what the original expected pay was. You permanently lose any certification for making one mistake with no warning, probation, or second chance. Lack of consistent orders. Max $15 bonus pay at certain stores and only if you take the order with 5 minutes before the delivery window. If you’re on the schedule you get orders sent to you, but you don’t have the ability to decide that you only want to shop a certain store or shop a certain order size beforehand, which means large orders that take much longer than an hour to shop and deliver.

Viewing 400 - 402 of 768 Reviews

Glassdoor has 2,951 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.