Is Shipt a good company to work for?

Shipt has an overall rating of 3.2 out of 5, based on over 2,943 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 40% of employees would recommend working at Shipt to a friend and 31% have a positive outlook for the business. The best reviews about Shipt have been left by employees working as Software Engineer , Data Scientist and Independent Contractor Shopper .

Does Shipt pay their employees well?

According to anonymously submitted Glassdoor reviews, Shipt employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shipt. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Shipt?

40% of Shipt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shipt 3.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Shipt?

Personal Shopper (738) , Independent Contractor (75) , Full Service Shopper (67) , Communications Specialist (56) , In Store Shopper (48) , Independent Contractor Shopper (33) , Delivery Driver (31) , Driver (30) , Customer Service Representative (25) , Experience Team Member (17) , Shipt Personal Shopper (17) , Software Engineer (17) , Store Shopper (14) , Business Owner and Current Shipt Shopper Part Time (13) , Senior Software Engineer (11)

What are the pros of working at Shipt according to real employee reviews?

"The only pro to it is the flexible schedule" ((in 170 reviews)); "Hours are flexible and you can work 15 hours per day if you want to." ((in 153 reviews)); "You can make some good money if you know how to plan out routes and organize your trips." ((in 148 reviews)); "Flexible scheduling was a perk for me while I was in school." ((in 124 reviews)); "Great for people that have "bad days" for whatever reason that can make it hard to have a 9" ((in 61 reviews))

What are the cons of working at Shipt according to real employee reviews?

"Low Pay and not worth miles driven" ((in 225 reviews)); "Poor communication between them and partnering stores either effects or gets taken out on the drivers." ((in 19 reviews)); "Stressful calls with limited training" ((in 14 reviews)); "Leadership is the biggest issue at this company." ((in 11 reviews)); "The new ceo has completely run this company into the ground" ((in 5 reviews))

What are employees saying about Shipt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shipt layoffs and their outlook for job security at Shipt in 2026.

What Shipt locations have received the highest employee ratings?

Cleveland , East Lansing , Baltimore , San Antonio , Memphis , Kansas City , Omaha , Lansing , San Francisco , Birmingham

Shipt reviews

3.2

40% would recommend to a friend

(764 total reviews)

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

2.6

Senior management

2.5

Career opportunities

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

764 reviews

5.0

Mar 17, 2017

Amazing company, exciting place to work. Best company to be a software engineer in Birmingham.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits, insurance is good, fully stocked break room, modern tech stack, all great. Exciting growth. High level of personal accountability and autonomy.

Cons

None so far, only real issue is with fast growth, comes with growing pains. Some uncertainty in where direction of company is going.

Shipt Response

9y

Thanks for the feedback! We alway are trying to have greater transparency on the company trajectory and I hope that the weekly department presentations and analytics/status updates that have been implemented provide a clearer picture of the overall direction of the company.

5.0

Nov 15, 2016

Best place I've ever worked

Director

Recommend

CEO approval

Business Outlook

Pros

That whole line about find something you love and you'll never work a day in your life is true! I've had the opportunity to solve problems, grow with the company, and learn new skills. The whole team really feels like a team instead of co-workers working for the same company. Some of the main pros are meeting people from around the globe with different backgrounds, the opportunities to grow, team atmosphere, startup culture, the ability to try new ideas, free snacks, and some freedom to work from home/out of town.

Cons

There really aren't any cons. Keep in mind it's still a start up. You wouldn't love this job if you don't like working long hours or weekends.

5.0

Oct 6, 2016

So much opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Shipt is growing fast and is full of opportunity. The pace is quick and activity is constant. There's always a new challenge to own and make your mark. I highly recommend Shipt to anyone who wants to work hard to be a part of something amazing.

Cons

Since the company is relatively new there are not a lot of processes in place and teams are changing constantly. This sometimes makes it difficult to figure out who to go to for what. These are standard growing pains that I'm sure will pass.

Shipt Response

9y

We appreciate your feedback at Shipt! I agree that every day is different and we execute at a rapid rate, one of the things I also love about our environment. I hope that our department presentations have provided some additional clarity on the "who to go to" front. I know that many of the departments are working to institute some knowledge spaces and FAQs that employees can go to for references. We will continue to work on this so that you have all the tools you need to succeed.

Viewing 73 - 75 of 764 Reviews

Jobs at Shipt

Bilingual Customer Care Specialist

Program Manager, Responsible AI

Manager, Pricing Strategy

Shipt

Shipt reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing company, exciting place to work. Best company to be a software engineer in Birmingham.

Best place I've ever worked

So much opportunity

Jobs at Shipt

Shipt reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Shipt reviews FAQs

Jobs at Shipt