Shipt reviews

3.2

40% would recommend to a friend

(764 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers and team-level collaboration

Cons

Return-to-office expectations were introduced with limited notice, creating disruption for many employees. Inconsistent enforcement of policies across locations and teams leads to frustration and uneven experiences. Some recent changes give the impression of being a “soft layoff,” where increased requirements may indirectly push attrition rather than being addressed transparently. Communication around major decisions often lacks clarity, making it difficult to plan long-term

2.0
Jan 19, 2026

Honest Opinion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the ability to create and manage your own schedule, allowing you to organize your time independently and work at a pace that suits your needs.

Cons

The platform offers a low payout per order and uses a customer rating system to assess performance, which can impact access to future orders and overall standing.

1.0
Jan 13, 2025

Very Unreasonable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have no real boss.

Cons

This company paid beneath minimum wage in my area. Additionally, drivers are required to pay for their own parking, gas, and other costs.

Viewing 76 - 78 of 764 Reviews

Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.