Shipt reviews

3.2

40% would recommend to a friend

(766 total reviews)
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Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

766 reviews
1.0
Apr 5, 2023

Good pay bad atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay. Casual dress. Free food and drinks.

Cons

Toxic atmosphere that feels like high school. There is the popular group of kids and unpopular. If you arent in the popular group you will NOT get promoted ever. Also lots of relationships between people in the office which causes lots of drama and Shipt has no rules against office romances. They pretend to be inclusive and respect diversity, then do not do anything when a white team leader is openly racist in slack channels that everyone sees. Also if you are working at this company when u come out as trans, good luck getting them to stop dead naming you. It becomes a game. They also fully expect everyone who works there to sacrifice their mental health for their money. Then they make you feel better with a pizza party.

4.0
Mar 10, 2023

Great side hustle

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This was a great side hustle.

Cons

Sometimes you would work extremely hard, communicating, driving, and customers wouldn’t tip

3.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to set your own schedule and choose where you want to work and which orders to accept. The job itself is enjoyable as I get to interact with different types of people and explore new places. I love having preferred customers who appreciate the service I give.

Cons

The payouts themselves are not great (a lot of $6-$8 orders). Shoppers rely heavily on tips; without them, this job is not worth your time. Most of the offers are bundles that often include addresses in opposite directions from each other, far distances from the store, notorious non-tippers, etc., and you're basically being paid for the price of one order. Customer support has also gone downhill.

Viewing 148 - 150 of 766 Reviews

Glassdoor has 2,946 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.