Shipt reviews

3.2

39% would recommend to a friend

(766 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

766 reviews
3.0
Mar 23, 2023

Downhill

Recommend
CEO approval
Business Outlook

Pros

Quick way to make money. Convenient

Cons

Doesn’t care for shoppers like before. HQ agents are no longer helpful, you literally have to tell the agents how to help you/do their job. They have to seemed to outsourced and don’t offer adequate training.

2.0
Mar 22, 2023

One Day working Next Day DEACTIVATED

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The money was right on time. I would work when a unexpected bill needed to be paid or just to have some extra money in my pocket, so it was always there when I needed it.

Cons

Near the end of 2022 I took a break from delivering because I had a lot of things going on in my personal life. So one day came along and I had some free time and decided to get some deliveries in. When I tried to log in it continued to say that my account was now deactivated and being reviewed. I appealed it of course but it was denied saying my scores were low for recent deliveries. The thing is there weren't any recent deliveries. I hadn't done any in weeks.

3.0
Mar 21, 2023

Continually Decreasing Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I genuinely enjoyed delivering for Shipt for the first couple of years that I did. It's a great way to be able to move around while working and you can have a decent amount of control over what you earn in what time frame by moving more efficiently. There are also some members that are truly grateful for the services provided by shoppers and show that gratitude generously.

Cons

Sometime around late 2021 / early 2022 Shipt was taken over by a new CEO and that is when I watched pay drop dramatically, to the point of $5 and 6$ payouts. There is of course no guarantee of tips, and while gas keeps fluctuating between $3 and $5 a gallon, this became increasingly NOT worth my time or effort as I was making next to nothing.

Viewing 274 - 276 of 766 Reviews

Glassdoor has 2,949 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.