Shipt reviews

3.2

39% would recommend to a friend

(767 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

767 reviews
1.0
Feb 19, 2023

They have no value of their shoppers/ just a number to them

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's great to work when you want to! But

Cons

They play games with the shoppers rating. The job started out great for about a year, then they started giving out these "mystery 4" ratings, supposedly from customers. So you would scramble to get your rating back up, and in doing so you would take crummy orders, anything to get your rating back to a five. I started realizing they were doing it on purpose to get people to do a 40 mile round trip order for $6. Now their new rating system is if you fall to a 4.7 you are deactivated, yes deactivated no matter how hard and long you have worked for their company. Target owns shipt and at this point I would never recommend using shipt as a grocery provider for you, nor to work for shipt

3.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to set your own schedule and choose where you want to work and which orders to accept. The job itself is enjoyable as I get to interact with different types of people and explore new places. I love having preferred customers who appreciate the service I give.

Cons

The payouts themselves are not great (a lot of $6-$8 orders). Shoppers rely heavily on tips; without them, this job is not worth your time. Most of the offers are bundles that often include addresses in opposite directions from each other, far distances from the store, notorious non-tippers, etc., and you're basically being paid for the price of one order. Customer support has also gone downhill.

Viewing 295 - 297 of 767 Reviews

Glassdoor has 2,950 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.