No communication between store manager & district manager when needed. Takes forever to move up. When you have a legitimate question, DM just shrugs you off like your bothering them & tells you to just follow the styling guides. Dm expects special treatment than the customers in the same situation. Dm doesn't know the basics, & tells you to do something different & then ends up being wrong, lots of repetitive work for no reason, get into trouble for following the rules when a customer complains, only want to give you more money if you put in your 2 weeks notice, payroll % for scheduling is unrealistic, commission for sales associates is a joke with minimum wage going up, out dated dress code, out dated operations ie: cash registers, pos, special ordering, merchandise lookup, dial up, health issuance only useful to those located in the south & have high Co pays & weekly payments for it, doesn't donate anything to anyone for anything!