Shop LC reviews

2.8

26% would recommend to a friend

(148 total reviews)

Sunil Agrawal | Vineet Ganeriwala

43% approve of CEO

47% positive business outlook

Shop LC has an employee rating of 2.8 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Shop LC employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

148 reviews
1.0
Mar 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Yes- you get a paycheck

Cons

There is a great deal of rascism in this call center. No matter how nice or how polite you are, there are some groups of people who are territorial and try to run certain people out of there. Sadly- I have often overheard very mean things being discussed loudly against an individual sitting near me, the managers turn a blind eye. This is outright hostility and really ridiculous. I am not sure why they allow such harrassment to go on.

5.0
Feb 3, 2013
Recommend
CEO approval
Business Outlook

Pros

The company is amazing, and the people are great. Despite what else you might read (who probably don't work here anymore for a reason), the people and management are great. The whole "ghetto" statement given previously is ridiculous. Their is a dress code in place that is enforced (i.e. no shorts, no torn clothing, no revealing clothing, etc). This just sounds like petty rambling (perhaps the skin color was too dark for someone's taste?). There is minimal training, because the job is not that hard. Most people are able to do their job after 1-2 days of training. The management staff are professional and competent (bad scheduling, hard to change? Sounds like you couldn't get the nice M-F you wanted), and are always able to help solve issues that arise. One of the current managers started the same day as me, and they got promoted because they started at the bottom, and worked hard to move their way up. Headphones are shared, but that's not uncommon. You also have to share computers and cubicles as well. Don't know why everyone expects their own little office area. And they have sanitizing wipes throughout the call center in case anyone wants to wipe down their stations just in case. And the cubicles themselves? 4.5 feet wide (yes, I just measured!)

Cons

The number of calls can be a lot during special sales days, but that's true everywhere. The starting out pay isn't as much as other call centers, but well above other jobs (i.e. retail, serving, etc). Although, you can always just do a good job, and get moved to another department with higher pay like I did (happens frequently).

2.0
Nov 20, 2012

Needs major improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a pay check. Jewelry is very inexpensive. Some people are nice.

Cons

....Some people you have to watch out for, snap at you for no reason. The training was very poor. The computer system I use is somewhat inefficient, and not user friendly. No one to help you with problems when you're new; no solid guidelines, and at times contradictory to itself. Management has trouble with scheduling, too dictatorial, and hard to change. Working conditions needs improvement, too much noise, shared head phones, and cubicles spacing too small for some people.

Viewing 145 - 147 of 148 Reviews

Glassdoor has 157 Shop LC reviews submitted anonymously by Shop LC employees. Read employee reviews and ratings on Glassdoor to decide if Shop LC is right for you.