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      Shopify

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      Shopify reviews

      3.3

      46% would recommend to a friend

      (3,749 total reviews)
      avatar

      Tobias Lütke

      51% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Shopify has an employee rating of 3.3 out of 5 stars, based on 3,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Jan 12, 2020

      Care more about stats than customer which is disappointing.

      Customer success guru
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have very great benefits.

      Cons

      My manager got mad at me because my time in between calls was a minute longer than other people. It was pointed out that I finish my calls 6 minutes quicker than the rest of my team so I should just keep the customer on the line for an extra minute while I take notes so that my stats look better. This is from a company that "doesn't care about stats". I gave my notice after that because I don't want to take a customers time up just to make my stats better. It's sad because they seem like a good company but that just screams caring more about stats and bottom line than customers.

      5.0
      Jan 11, 2020

      Excellent company

      Recruitment
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture, a place where you can really be yourself. Incredible perks, benefits. Flexible vacation, flexible work hours, work from home option. Great leadership so far in my experience. A lot of movement within the company, a place where you can grow if you really put yourself out there (of course having the relationships and connection helps). They're constantly moving forward so it's an engaging environment to be part of.

      Cons

      There's a lot of change at the company- things don't stay the same for long, so you have to be comfortable in that kind of environment. There wasn't a lot of formal training for my job, and for a lot of the positions at the company.

      4.0
      Jan 8, 2020

      Challenging in a mostly good (and sometimes bad) way

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really innovative culture. For example, We have Meeting Free Wednesday every single week. This kind of thing is supported and practiced by our execs. Other small things: You feel trusted with your time and your projects. No one looking over your shoulder or micro-managing. If you're working in-office the food is top-notch. Extremely flexible hours and unlimited vacation which is a godsend for parents.

      Cons

      Change is constant and can be exhausting. Most people change leads/orgs at least once a year. We're still learning how to grow and scale our culture across thousands of people in multiple countries. Lots of the leadership rose up with the company, which has led to a perception that OG Shopifolk (5+ years) are front-of-the-line for new opportunities because of their tenure rather than their talent.

      Viewing 3268 - 3270 of 3,749 Reviews
      Related searches: Shopify jobs | Shopify salaries | Shopify benefits | Shopify interviews | Shopify conversations
      ReviewsShopify reviews

      Glassdoor has 4,282 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.