Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

46% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (113) , Customer Support Advisor (94) , Account Executive (84) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Support Specialist (40)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 498 reviews)); "The people on your team with the same title as you are great to work with." ((in 410 reviews)); "Work from home was great" ((in 171 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 145 reviews)); "Good pay and conditions" ((in 140 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 188 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 167 reviews)); "poor management and quite top down" ((in 128 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 71 reviews)); "Upper management has completely lost touch with what it means to care about their employees." ((in 37 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

New York , San Francisco , Los Angeles , Chicago , Austin , Atlanta , Dallas , Boston , Denver , Seattle , Washington , Indianapolis , Lehi , Phoenix , Canada , Houston , Ireland , Ontario , Menlo Park , Portland , Remote , Bloomfield , East Hanover , Frenchtown , Newark , Union , Cherry Hill , Boise , Provo , Salt Lake City

Shopify reviews

3.3

46% would recommend to a friend

(3,749 total reviews)

Tobias Lütke

51% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,749 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

1.0

Jan 6, 2020

Ok

Customer success guru

Recommend

CEO approval

Business Outlook

Pros

none that come to mind

Cons

everything about this remote job

5.0

Jan 5, 2020

Great company with great benefit package

Software developer

Recommend

CEO approval

Business Outlook

Pros

RSUs, free food, lifestyle spending account, super talented and friendly coworkers

Cons

The company moves quite quickly and things aren't always well written down and documented which makes it hard at times to keep up with the latest status of things

1.0

Jan 2, 2020

If you have a disability or your culture deviates too much from Canadian standards they will get rid of you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Snacks Culinary team is brilliant and friendly Nicely decorated office A few really nice and extremely smart people which I wish I could bring everywhere with me!

Cons

Horrible manager who couldn't care less about their reports, never helped when needed, just thought about the politics of every situation and how to make themselves look better. HR who pretends to care about you just to gather information in order to corner you and support your manager's bullying. Company wants all of you but if you need the minimum from them, God forbid you get sick; They will pretend sympathy, but get rid of you as soon as they can.

Viewing 3271 - 3273 of 3,749 Reviews

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Shopify reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok

Great company with great benefit package

If you have a disability or your culture deviates too much from Canadian standards they will get rid of you

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