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      Shopify

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      Shopify reviews

      3.4

      46% would recommend to a friend

      (3,729 total reviews)
      avatar

      Tobias Lütke

      50% approve of CEO

      49% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.0

      Culture & values

      3.0

      Career opportunities

      2.5

      Senior management

      Shopify has an employee rating of 3.4 out of 5 stars, based on 3,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Jul 13, 2015

      Not a job I would wish on my worst enemy.

      Customer success guru
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hourly rate they provide you is decent for the job and the coworkers are smart and fun people. That's about it.

      Cons

      Guruland, as they call their call centre, is a disaster. The management team doesn't care for you as a person. They provide you with unrealistic metrics to attempt to achieve and will punish you if you don't. Having an opinion of anything that isn't obnoxiously positive is punishable. Want to give advice to the company to improve? Don't. They do NOT want to hear it. Promotions are given to favourites, and not to the most qualified candidates. The company does their best to prevent contract employees from qualifying for benefits, but dangle the option over you, taunting the unlikely. You will also work incredibly unflexible hours, and will work nearly every weekend and holiday. They also expect you to work overtime for free. This company isn't worth the stress on your life. Every year your work at Shopify is worth two off the end of your life. Just don't do it.

      avatar
      Shopify Response
      10y
      Thanks so much for taking the time to write a review. I’m really sorry to hear that you’re feeling unheard and not supported in the Guru role. I know at Shopify, we’re committed to building an open and comfortable work environment so your concrete examples will be really helpful. I appreciate the suggestions for more collaboration and communication. There is always room for improvement. You’re right about how smart and awesome the Gurus are. That’s something I’m really proud of and what sets us apart. I’m always open to talking more in depth about how we can shape Shopify’s future together so just ping or email me anytime. Theresa -Guru Team Lead
      5.0
      Jun 15, 2015

      Great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity for personal and professional growth

      Cons

      Growing pains of a fast-growing company

      avatar
      Shopify Response
      11y
      Thank you for your insight – we really appreciate the review. Moving forward, any feedback will help us as we strive to do better and better. As a fast-growing company, we are constantly working to overcome the challenges that surround our growth.
      5.0
      Jun 9, 2015

      Intern

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing, brilliant, passionate people to collaborate with and learn from. - Flat hierarchy, everyone is accessible and everyone is valued. - Really fun work environment - People are really supportive and helpful

      Cons

      I haven't experienced anything negative about working here.

      Viewing 3709 - 3711 of 3,729 Reviews
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      Glassdoor has 4,259 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.