Shopify reviews

3.4

46% would recommend to a friend

(3,730 total reviews)
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Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Mar 1, 2015
Recommend
CEO approval
Business Outlook

Pros

* Great benefits and employee are well taken care of * Great project to work on with possibility to move from a project to another so you don't get bored

Cons

* Depending of the team, lack of project management. Sometime you don't really know what your colleague are working on and what have to be done for the current project.

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Shopify Response
11y
Thank you for taking the time to provide feedback. Our HR and culture teams value your insight as we strive to improve life at Shopify.
5.0
Feb 17, 2015
Recommend
CEO approval
Business Outlook

Pros

I was on the development team at Shopify -- and I looked forward to coming to work every day. I received fairly generous pay and benefits, and the work was interesting. But the thing I appreciated most was a manager that really cared about how I was doing, and gave me actionable feedback to help me improve. I felt like it was a great experience for developing my career. Among the other pluses are: - Worked 8 hours a day for the most part; people didn't care when as long as I showed up to meetings and got my work done. I personally felt no pressure to work longer hours. - Was never concerned with making money, only with delivering the best quality product - Great emphasis on craftsmanship and quality of product, everyone was very dedicated to this goal - An excellent CEO: technically skilled, visionary and inspiring. Tobi deserved to win CEO of the Year (Globe and Mail 2014)

Cons

It was sometimes difficult to communicate between teams, and sometimes the decision making process was a bit opaque (though upper management was remarkably transparent). Though developers are treated well, sales and support staff seemed get their jobs reduced to performance metrics (which are visible to everyone in the company) -- I don't know if I'd want to work in a job like that.

5.0
Feb 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Shopify is as close to a SV style company as you will find in Ottawa. There are a ton of perks. Healthy lunches are prepared daily by trained chefs in a professional kitchen. Cereals, snacks, soft drinks, coffee - there is no shortage of food. You even get bi-monthly cleaning service. I work in the software development side of the business. There's "no vacation policy", but realistically, most people will take 3-4 weeks of vacation per year. Work hours are flexible; hours don't necessarily matter, what matters is getting your work done. That being said, I would estimate most people work around 40 hours a week. Culture is first-class, with numerous company-wide events throughout the year. There are weekly town hall meetings (with beer!) on Fridays, and a monthly AMA (ask me anything) with the CEO. There is great emphasis placed on making employees as productive as possible. Developers are given the latest Apple hardware, and are encouraged to attend and speak at industry conferences. The company is a rocket ship, and there are plenty of opportunities to grow your career.

Cons

You *can* get burnt out if you allow it to happen. The company is very young (in age and spirit), and it may take some adjustment for those coming from traditional office environments.

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Shopify Response
11y
Thank you so much for the feedback. Our HR and culture teams value your input as we strive to improve life at Shopify.
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Glassdoor has 4,260 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.