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      Shopify

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      Shopify reviews

      3.3

      45% would recommend to a friend

      (3,730 total reviews)
      avatar

      Tobias Lütke

      50% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Shopify has an employee rating of 3.3 out of 5 stars, based on 3,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Mar 18, 2026

      Culture has shifted

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good peers, access to a lot of tooling

      Cons

      Poor leadership, randomly fire good people, everything with performance and reviews is tied to ai,

      3.0
      Mar 18, 2026

      Good people, fun product, but expect a lot of change

      Senior solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great, the product is interesting, and the industry is growing. Being able to work fully remote is nice as well

      Cons

      A LOT of churn in the AE role, job scope has increased (now responsible for post-sales), and compensation model has changed

      2.0
      Mar 17, 2026

      Used to be a good company to work for.

      Tier 2 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent benefits, 8/10. Have had better, but not by much. - Good people near the bottom - even the first couple rungs of leadership are pretty decent. - Access to every AI tool you could ever desire, even if they give you no time to learn or use them.

      Cons

      - Senior leadership is constantly changing things without direction or reason. You can tell it's without direction or reason because of the unnecessary struggle they inflict and the amount of stuff that needs to be reconsidered after the fact. - Support teams undervalued, underutilized, and regularly laid off. If you're not in Support, you're treated much better (aside from the restructuring and layoffs), but that just speaks to the above. - Company feels like a shell of what it was. When I was hired seven years ago, they had a great work culture, appreciation for staff, lots of neat perks, etc. I've watched them dismantle all of that, remove incentive for creativity, and essentially abandon the values that made them such a great place to work. Will be quitting this year.

      Viewing 88 - 90 of 3,730 Reviews
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      ReviewsShopify reviews

      Glassdoor has 4,260 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.