Shutterfly reviews

3.1

45% would recommend to a friend

(1,239 total reviews)
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Emily Whittaker

8% approve of CEO

33% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are what make Shutterfly worth considering, but not those at the top.

Cons

Since going private, the company has turned into a place where hard decisions are not made, as evidenced by all the RIFs done since going private. The people at the top just keep bringing more of their own people who don't know much about retail. It's become toxic with people being either "in favor" or out of favor.

1.0
Feb 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work, good PTO, used to be able to write a lot of pros, but honestly this is all I can think of.

Cons

The company was purchased by Apollo Investment firm 4+ years ago and has completely ruined the company culture and morale. Every year we are asked to do more with less. We used to get quarterly bonus, stock, merit increases and there was company pride with high morale. Now, they have HR out of Minnesota (because Silicon Valley salaries too high) when they acquired LIfetouch. This has systematically changed the culture. HR and recruiting used to be fun/cool which influenced the talent selections which effects the culture. Now HR is run by uptight boring corporate type suits. You can be professional and be fun at the same time, but HR at Shutterfly is where fun goes to die. They actually are actively trying to get employees to write good reviews on Glassdoor… how awkward and so pathetic! Employees are making less money year over year and that is causing people to leave. All the while they keep telling you “we value you. Apollo is out for themselves and their shareholders with absolutely zero concern or respect for the employees who worked to build the company that lines their pockets. This year another layoff of talented employees and the very next day they announced you made it, but no merit or bonus. This is manipulative psychological abuse hoping people would just be happy to have their jobs. Some people weren’t even told by their manager, but on a group call. That is how detached and out of touch management is. Never again will I work for a company owned by an investment firm. I have seen and felt the destruction firsthand. Shutterfly used to be a great company to work for.

Viewing 328 - 330 of 1,239 Reviews

Glassdoor has 1,412 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.