Shutterfly reviews

3.1

45% would recommend to a friend

(1,241 total reviews)
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Emily Whittaker

8% approve of CEO

33% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 4, 2024

Terrible failing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team mates got along well

Cons

Stay away. Multiple layoffs every year no one is safe. They closed down multiple warehouses and are sellling/have sold some businesses under them like BorrowLenses. They don’t care about you. Management in the corporate level does not care. No clear communication from the top. Don’t work for this company, everyone has an expiration date and the company won’t survive.

3.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Every day is different and you get to engage with all sorts of different people and help them feel confident being in front of the camera.

Cons

The Shutterfly / Lifetouch management structure is a mess and they don't respect the time and work of the studio managers or photographers that are actually client-facing and providing customer service solutions on a daily basis despite lack of support from management.

4.0
Mar 8, 2024

Decent

Recommend
CEO approval
Business Outlook

Pros

The company seemed like it really wanted to learn and grow about where the employees felt the shortcomings were

Cons

I was soft promoted and went from being a retoucher to being a team lead and having trained a whole team and leading them with no pay increase. I had to put in my notice to get a pay bump.

Viewing 352 - 354 of 1,241 Reviews

Glassdoor has 1,414 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.