Shutterfly reviews

3.1

47% would recommend to a friend

(1,236 total reviews)
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Emily Whittaker

8% approve of CEO

35% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay rate Room for advancement Consistent hours from week to week Open door policy when issues arise Occasional free products

Cons

Contracted through Corestaff so you aren't considered an actual employee until you're converted. Some employees wait up to 3 years until they are converted to Shutterfly employee status. Contract means you can only get minimum federally required health benefits leading to very high deductibles. Have to obtain your own health coverage through other means to ensure a better deductible which in turn results in higher health insurance premiums. Contract also excludes you from all company functions outside of work (i.e. company picnic/most celebrations) Actual Shutterfly employees get free products on a regular basis but at a value that makes what contracted employees get look meaningless. All in all being a contracted employee makes you feel like you don't mean anything to the company.

2.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a really excellent work/life balance. They are flexible on when you arrive and go home as long as you complete your work.

Cons

There is entirely too much middle management. My team of roughly 12 had 3 project managers and a product manager. Often miscommunication would hinder feature development for days at a time. Circular discussions were commonplace, and there was a lack of regard for the professional opinions of the engineering department. A literal chasm existed between the business and creative side (they are in separate buildings), and the lack of communication and consultation about what is technically feasible given man-hour constraints led to mandatory weekends of work which could have been avoided entirely. The philosophy here is definitely "the end justifies the means". They care very little for maintainability or providing safeguards for the future.

1.0
Mar 31, 2015
Recommend
CEO approval
Business Outlook

Pros

There are a lot of positives about Shutterfly: good benefits, free product, nice physical environment, enthusiastic employees, and good salaries.

Cons

Upper management does not have concern for employees, morale, and work / life balance. The focus is only on products and providing good service to external customers but not the employees who are doing the work. They take advantage of temporary workers on a long-term basis and dangle the carrot of potentially becoming an employee of Shutterfly, which rarely happens. Shutterfly lacks basic corporate infrastructure on many levels. Unfortunately, due to the significance of the con's Shutterfly deserves a very dissatisfied rating.

Viewing 43 - 45 of 1,236 Reviews

Glassdoor has 1,409 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.