Shutterfly reviews

3.1

44% would recommend to a friend

(1,241 total reviews)
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Emily Whittaker

8% approve of CEO

32% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jan 29, 2026

Shutterfly

Recommend
CEO approval
Business Outlook

Pros

Work from home opportunities in customer service

Cons

A lot of changing and some inconsistency

3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- supportive staff, original manager of my location was amazing before she left. - ability for growth and travel for additional hours - extensive training program

Cons

- corporate hides operations from guests, which leads to unhappy customers before check in even begins (15 minute sessions, max 15 poses, prices are all buried in the website and leave customers wanting more] More transparency on services and pricing would help cover the company's biggest critiques -constant 'on call' position. I ended up quitting bc the assistant manager kept trying to call me into a morning shift at 11 pm or later the night before - no real protection from customers

Viewing 541 - 543 of 1,241 Reviews

Glassdoor has 1,414 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.