Shutterfly reviews

3.1

44% would recommend to a friend

(1,241 total reviews)
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Emily Whittaker

8% approve of CEO

32% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Sep 9, 2020

Lousy CEO, OK middle management, dedicated employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice work/life balance, great coworkers, Good product and value proposition and loyal customer base

Cons

History of CEOs completely uninterested in product, customers, culture and employees. Except for few bright exemptions, top management is lousy, weak and petty. Increasingly politicized with loudest crappy self promoting mid management getting touted and promoted. Rapidly degrading customer focus and interest in the product.

5.0
Sep 8, 2020
Recommend
CEO approval
Business Outlook

Pros

They empower us to assist our customers, no matter how long the phone call may be. Their focus is on customer satisfaction so if the customer is happy, our supervisors are happy. There is always support available for the agents and it's an incredibly inclusive environment. It's the most positive atmosphere I've ever worked in.

Cons

The pay isn't great and benefits could be better.

2.0
Sep 4, 2020

Seasonal up and down

Recommend
CEO approval
Business Outlook

Pros

Great Coworkers - good teamwork can exist...

Cons

Feast or Famine - "Q4 Peak" yearly crunch time gets old, now can include other months for school work. Mfg can be a real pressure cooker.

Viewing 679 - 681 of 1,241 Reviews

Glassdoor has 1,414 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.