Shutterfly reviews

3.1

42% would recommend to a friend

(245 total reviews)
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Emily Whittaker

7% approve of CEO

31% positive business outlook

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245 reviews

Reviews about "Compensation"

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4.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Fantastic peers and colleagues who were a pleasure to work with Inclusive employer with solid company values Great communication from upper management Nice perks including online training options

Cons

Annual merit increases for all but the top performing 5% of employees were very poor, year after year. Annual bonus never hit more than half its of potential in my time there.

2.0
Mar 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of your coworkers are amazing and hard-working individuals. They do tend to use more modern technologies.

Cons

The leadership at Shutterfly made very poor decisions in 2022 and instead of taking responsibility for it, we ended up with large layoffs affecting many great people. They also took away all bonuses and all merit and cost-of-living raises (effectively a 10% pay cut). The CEO had the audacity to tell the employees "You didn't get bonuses because you didn't deserve it". For the future, the same leaders said they are "very confident" that 2023 will be better. Unfortunately, their only plan is to cut costs (staff) and then just hope. Meanwhile, they expanded the executive staff and said the employees need to give them a few years before judging their performances. This was said when many great people with decades of experience with Shutterfly were laid off.

2.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO and remote work. Not much else.

Cons

The culture at the company was genuinely good when I began working at the company in 2015. Lower management seemed to care about the employees and people took pride in their jobs. However, once Apollo came in said culture took a long walk on a short pier. Opportunities for upward movement dried up after the acquisition. Pay raises were a joke even when getting promoted. Bonuses were inconsistent at best. Having worked seven years at the company I saw only one bonus the entire time I was there. Executives make poor decisions that result in no punishment for them, but layoffs across the company. Marketing thought Kris Jenner being a spokesman for the brand was a good idea, but a marketing degree isn't required to know that it was not. Dinosaur age tech used for a variety of aspects of the website that never gets updated no matter how many customer complaints were received. On top of that, instead of actually bothering to have one on ones with the most recent round of layoffs, they did it in a group meeting. Laid everyone off unceremoniously. Talented individuals that had been with the company for in some cases a decade mass laid off in favor of contractors and outsourced employees. This company does not care about its employees. Not anymore. Avoid it and look for a company that will treat you with a modicum of respect instead.

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