Pros
Some of the positives about Shutterfly are its culture, manageable hours and cross-functional collaboration. Aggressive behavior is generally frowned upon (excl a few leaders), as most people assume a positive intent amongst their peers. Decision making is based heavily on data, so the analytic capabilities are strong. Most people want to make a difference, even when feeling disenchanted about the "must prioritize, that's for 2020, too little resources" response. And many consumers love Shutterfly, particularly our Holiday cards and photobooks, and think highly of the Ellen partnership.
Cons
The downsides of Shutterfly is the heavily matrixed environment which makes it feel bureaucratic and remote from the vision and/or concerns of the senior leadership. HR does not have much voice, leadership or presence in the organization. The Executive do not try to get to know people across the organization (putting a man on the moon mentality - everyone has a role). And a few VPs seem to be weak managers, focused more on managing upwards vs empowering, championing and informing their teams. And lastly, the company could benefit more from gut, insight mining and true innovation.