Signet Jewelers reviews

4.0

72% would recommend to a friend

(2,612 total reviews)
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J.K. Symancyk

86% approve of CEO

66% positive business outlook

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Earnestly trying to address the company culture and work life balance. Not a horrible salary if you work in a high volume location.

Cons

The company culture is very cult-like and manipulative to top performers. The tiered chain of command often jeopardizes store profit and works against the interest of the company when senior mgmt lacks experience.

1.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Ground floor opportunities abound since they laid off most of the older and tenured employees in July of 2020.

Cons

Due to understaffing and unrealistic timelines exempt employees expected to work overtime every week. Personally I averaged 60+ hours per week.

3.0
May 24, 2021

That's that

Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working both in the field for years and then the home office (both in Dallas and in Akron). I learned so much about the industry and the art and have a new appreciation for jewelry. I met many incredible people. I worked with many incredible people. I helped many incredible people. I got a discount on jewelry.

Cons

No matter how much it is preached, there is no life/work balance. You are expected to be "on call" regardless of being in the field or at corporate. It's standard practice to work at home after you've left, and is like a competition for who can put in the most work/hours.....for nothing. They say they are a people company, but they're not. The Akron/Dallas merger issues never got fully resolved in many cases, and the way they have treated employees during mass layoffs is something not even THOSE people can deny.

Viewing 151 - 153 of 2,612 Reviews

Glassdoor has 2,671 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.